Support Board
Date/Time: Tue, 26 Aug 2025 08:52:40 +0000
Post From: SC freezes
[2025-07-29 19:27:42] |
John - SC Support - Posts: 41464 |
Unfortunately, we have no idea. There is no reason for this to be occurring as you state. And since we can not reproduce it, we simply do not know where to look to figure out what might be occurring. This is the first time we have heard of an issue like this. The one thing we suggest, is to look at the Title Bar of the chart when you are typing in the "1 m <enter>". At the end of the displayed data in the title bar, you will see the input buffer for these kind of changes. Make sure it just has the "1" and "m" in it when you select <enter>. If it shows something else, then you would need to figure out why there is something else showing. Another thing we wonder about is if you are using any keyboard shortcuts that might be tied to either a 1 or an m. The process above should help you with determining this. In the end, we wonder if the "m" is not getting received properly, so what you perceive as the system locking, is it trying to load the 1 tick chart as mentioned in post #19. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |