Support Board
Date/Time: Tue, 26 Aug 2025 08:52:38 +0000
Post From: historical data
[2025-07-28 19:01:35] |
John - SC Support - Posts: 41464 |
We are not seeing any issues with missing data for this symbol for the times you are describing. Everything looks fine when we download this data. Attached is an image of an Intraday chart set to a 1 day period showing data from Late November 2024 through April 2025. Note that we can not read the dates in the image you sent, so we do not know exactly what you are referencing, as these statements are contradictory: - The data stops on May 21, 2024, and resumes only on January 21, 2025. - There is also a gap between December 16, 2024, and January 21, 2025. If you have no data from May 21, 2024 through January 21, 2025, then how can you have data for December 16, 2024? Please get us an image by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And refer to the following for how to redownload missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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