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Date/Time: Tue, 26 Aug 2025 08:59:20 +0000



Post From: getting error connecting to live data....

[2025-07-28 14:27:48]
Sierra_Chart Engineering - Posts: 20734
Please be careful with exchange activations, because these do affect reporting to the CME:
I just kept clicking links and buttons, no idea what I actually did but its now active data feed again.

Also, there is a clear list of exchange options available, and any subsequent prompts do have text clearly explaining the price to be paid, and the action that will be taken.



I had to pay some 0.50 payment and some $2.00 payment.
We apologize for this. We could have added .50 to your account if requested.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-07-28 14:28:19