Support Board
Date/Time: Tue, 26 Aug 2025 10:16:54 +0000
Post From: Not getting real time data for FDAXU25-EUREX , US Futures -CME and CBOT etc
| [2025-07-28 13:42:57] |
| Sierra_Chart Engineering - Posts: 20734 |
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We want you to restart Sierra Chart. You are not going to get real-time data for EUREX because you do not have the EUREX exchange activated. Do you want real-time data for EUREX? You need to activate that exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX Regarding the other symbols: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-28 13:43:31
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