Support Board
Date/Time: Fri, 28 Nov 2025 21:02:08 +0000
Post From: data only until june 20
| [2025-07-25 14:41:57] |
| John - SC Support - Posts: 43196 |
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Please give us an image of a chart that shows this issue by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And also get us your Message Log for the same symbol for which the image is taken, by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |