Support Board
Date/Time: Tue, 26 Aug 2025 10:18:29 +0000
Post From: PALLADIUM LIVE TRADING ORDERS NOT WORKING
| [2025-07-24 14:39:59] |
| John - SC Support - Posts: 41464 |
|
We see that Palladium has a Tick Size from the specifications of 0.5, but in Sierra Chart it is setup as 0.1. We do not know if there was a change at some point. We will have to look into this on our end. In the meantime, change the entry for "Chart >> Chart Settings >> Symbol >> Tick Size" to be 0.5. Refer to the following: Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) If you will be opening new charts for Palladium, then you would also want to change the symbol settings for that tick size for the Palladium symbol. Refer to the following: Global Symbol Settings: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |