Support Board
Date/Time: Tue, 26 Aug 2025 10:31:36 +0000
Post From: Real time Data not working Even with Denali Feed (CQG issue)
| [2025-07-22 15:35:54] |
| User216722 - Posts: 5 |
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I saw the threads and replies to the issue with the sudden change to real time data for people with CQG webAPI. The replies all said to enable denali feed. I DO have Denali feed enabled for the CME top of book and it is active, was working just fine until today. when I connect I get the message "Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQU25. ID:6" click for symbol isn't working. WHen I went to SRVSET and enabled support for sierra chart data feeds, the error message goes away and history is loaded but it doesn't work, it loads the data but stays frozen from that point and doesn't update the price nor chart from the point i connect. Please advise what happened and what I need to do resolve. IF the symbol needs to change please advise which symbol since your symbol look up link didn't work and when I looked it up in chart settings it still shows the same CQG symbols...
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