Support Board
Date/Time: Tue, 26 Aug 2025 10:31:35 +0000
Post From: Suddenly today no market data at all
| [2025-07-22 15:12:42] |
| John - SC Support - Posts: 41464 |
|
In both of your situations you are not setup to get any data from us. We do not have support for data from CQG for the CME Group and EUREX. Therefore, if you want to get data for the CME Group, you need to activate an exchange on our Denali Exchange Data Feed. You can access the exchange options at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges In both of your cases, you have had data previously, so you do not need to redo the agreements, and since you are using CQG, your "Verified Until" date is already in the future. So you just need to activate the appropriate exchange and you will be able to get the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |