Login Page - Create Account

Support Board


Date/Time: Sat, 19 Jul 2025 11:58:42 +0000



Post From: Chart Missing Hours MNQ

[2025-07-18 00:15:53]
User303857 - Posts: 141
Hello Support
I have ES & MNQ charts that are missing hours from about 7 am today until the cash session close.

The hours are just gone on the time scale at about 7:02 am until the Globex session starts.

This is happening on multiple chart books & symbols.
I updated to the newest version and no change.
It goes into not responding and then I kill it with the task manager and restart.... same problem.

Looks like it is missing the hours for this morning only other days are visible on the time line & bars are visible.

I opened a second instance and the timeline and bars are both intact and visible....
So the problem is in the main instance only. Usually run 4 or 5 instances.

Thanks

I have sent the message log file to you.
Date Time Of Last Edit: 2025-07-18 12:50:23
imageES NO MINUTES - Copy - Copy.png / V - Attached On 2025-07-18 00:31:14 UTC - Size: 58.79 KB - 11 views
imageMNQ NT - Copy.png / V - Attached On 2025-07-18 00:37:04 UTC - Size: 33.2 KB - 9 views