Support Board
Date/Time: Sat, 19 Jul 2025 13:25:53 +0000
Post From: Unable to load chartbook "Caught an unhandled exception"
| [2025-07-13 22:27:32] |
| ChrisK - Posts: 4 |
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Hello, Experiencing a major failure to load my chartbook on SC v2773. Repeatedly getting the below error message in Message Log: 2025-07-13 15:18:58.791 | ESU25-CME [C][M] 30 Min #10 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 14 * 2025-07-13 15:19:08.362 | ESU25-CME [C][M] 30 Min #10 | Caught an unhandled exception in c_Chart::WindowProc. Message: 15, wParam: 0, lParam: 0 | Number times message previously added: 18 * TPOs are overlaying on Bar Charts, charts are failing to load, graphics are loading incorrectly. I don't have OpenGL enabled. I am sending my message log for analysis now. Please advise on steps to fix. I experienced this once before during contract rollover and it did somehow resolve itself after restarting but I'm not so fortunate this time. Let me know if anything else is needed on my end. Thank you. Date Time Of Last Edit: 2025-07-13 23:37:28
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