Login Page - Create Account

Support Board


Date/Time: Sat, 12 Jul 2025 09:07:53 +0000



Post From: when trying to connect to apex with provided credentials I am getting not authorized

[2025-07-11 14:30:46]
Sierra_Chart Engineering - Posts: 20184
For a permission denied error you need to contact your broker for help. We cannot help with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing