Support Board
Date/Time: Sat, 12 Jul 2025 14:15:54 +0000
Post From: Live data not working despite Teton CME + Denali subscription
| [2025-07-10 17:43:40] |
| User994206 - Posts: 1 |
|
Hello, I have an active Service Package 11 with Denali Exchange Data and Teton CME Routing, connected via AMP Futures. I am subscribed to real-time CME data (NQ, MNQ), and everything appears correctly set up on AMP's side. However, my charts are still displaying "delayed" next to the symbols (e.g. NQU25_FUT_CME[M], MNQU25_FUT_CME[M]). Even when the candles update momentarily, the chart freezes and does not stream data properly. Could you please check if everything is correctly enabled for real-time data on your end, and confirm if I’m using the correct symbol format for Teton with Denali? Thank you very much in advance! |