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Date/Time: Sat, 12 Jul 2025 14:19:42 +0000



Post From: Error opening trade window configuration file

[2025-07-09 11:48:35]
Meklon - Posts: 245
Hello Support,

I am using a custom control bar to place orders and getting the following error messages:

2025-07-08 13:15:50.724 | Error opening trade window configuration file for determining internal version. C:\SierraChart_CRYPTO\Data\Canceling child orders of internal order ID 457702. Internal cancel. File error: Windows error code 2: The system cannot find the file specified. *
2025-07-08 13:15:50.724 | Error opening trade window configuration file for determining internal version. C:\SierraChart_CRYPTO\Data\��. File error: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. *
2025-07-08 13:15:57.111 | Error opening trade window configuration file for determining internal version. C:\SierraChart_CRYPTO\Data\Trading Evaluator (Canceled). Info: Simulated order canceled. File error: Windows error code 2: The system cannot find the file specified. *
2025-07-08 13:15:57.111 | Error opening trade window configuration file for determining internal version. C:\SierraChart_CRYPTO\Data\ 6� . File error: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. *



The issue appears to be intermittent - sometimes it's happening, sometimes not. The orders are still being placed and appear to be correct but it does generate the error described above.

Is there a remedy to this problem?