Support Board
Date/Time: Tue, 26 Aug 2025 11:59:41 +0000
Post From: Live Data Feed Issues
| [2025-07-03 15:44:45] |
| John - SC Support - Posts: 41464 |
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Your log shows that your computer is not translating the information correctly for the Rithmic servers. Please follow the instructions at this link (Just the item in Step #5): https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues Or you can reboot your computer. If that does not resolve the problem, then try a different Rithmic server and let us know if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |