Support Board
Date/Time: Sat, 05 Jul 2025 11:09:19 +0000
Post From: Add Custom Studies
| [2025-06-27 18:18:28] |
| User352781 - Posts: 26 |
|
Hello support I just shared the message log from the Send For Analysis of the Message Log. Also copied below. 2025-06-27 16:13:15.963 | Trade activity files set size: 1 2025-06-27 16:13:15.998 | Reading Internal Order ID file. 2025-06-27 16:13:15.999 | Reading Trade Orders file. 2025-06-27 16:13:15.999 | Reading Trade Positions file. 2025-06-27 16:13:15.999 | Reading Trade Account Data files. 2025-06-27 16:13:16.000 | Software version: 2768 64-bit 2025-06-27 16:13:16.000 | Primary Thread ID: 2296 2025-06-27 16:13:16.000 | Usage end date: 2025-11-25 2025-06-27 16:13:16.000 | Enabled for: Sierra Chart Historical Data Service. 2025-06-27 16:13:16.000 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-06-27 16:13:16.000 | Enabled for: Delayed Denali Exchange Data Feed. 2025-06-27 16:13:16.000 | Enabled for exchange2: CME (Trading Account Required) 2025-06-27 16:13:16.000 | Enabled for exchange2: CBOT (Trading Account Required) 2025-06-27 16:13:16.000 | Enabled for exchange2: COMEX (Trading Account Required) 2025-06-27 16:13:16.000 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-06-27 16:13:16.000 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-06-27 16:13:16.000 | Current selected Data/Trading service: CQG WebAPI 2025-06-27 16:13:16.000 | Custom symbol settings values: enabled 2025-06-27 16:13:16.000 | Chart Update Interval: 400 2025-06-27 16:13:16.000 | Intraday Data Storage Time Unit: 0 2025-06-27 16:13:16.000 | Time Zone: +00:00:00 (UTC+00) 2025-06-27 16:13:16.000 | 2025-06-27 16:13:16 Local computer time in UTC 2025-06-27 16:13:16.000 | 2025-06-27 16:13:16 Local computer time in SC Time Zone 2025-06-27 16:13:16.000 | 2025-06-27 16:13:15 Server time in UTC 2025-06-27 16:13:16.000 | Local computer UTC time and Server UTC time difference: 0 seconds. 2025-06-27 16:13:16.000 | Program path: C:\SierraChart\ 2025-06-27 16:13:16.000 | Data Files path: C:\SierraChart\Data\ 2025-06-27 16:13:16.001 | OS Version Number: 10.0 2025-06-27 16:13:16.001 | Locale Setting: C 2025-06-27 16:13:16.001 | DLLs: sst_FreeBundle_64.dll, sst_FreeBundle_ARM64.dll, UserContributedStudies_64.dll 2025-06-27 16:13:16.001 | Allowed protected custom studies: SST_FreeBundle 2025-06-27 16:13:16.001 | Crash reporter started: true 2025-06-27 16:13:16.001 | 2025-06-27 16:13:16.016 | Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. 2025-06-27 16:13:16.086 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-06-27 16:13:16.117 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-06-27 16:13:16.117 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-06-27 16:13:16.144 | Received 5 login tokens. 2025-06-27 16:13:16.637 | Symbol settings MD5 received. Request ID: 1. 2025-06-27 16:13:16.637 | Requested symbol settings for service code cqg. Request ID: 2. 2025-06-27 16:13:17.335 | Symbol settings received. Request ID: 2. 2025-06-27 16:13:18.527 | Requested user files to download. 2025-06-27 16:13:18.782 | File to download: sst_FreeBundle_ARM64.dll. Action: 1 2025-06-27 16:13:18.783 | File to download: sst_FreeBundle_64.dll. Action: 1 2025-06-27 16:13:18.784 | User files to download complete 2025-06-27 16:13:20.521 | 2025-06-27 16:13:20.521 | CQG WebAPI | Connecting to server api.cqg.com 2025-06-27 16:13:20.521 | CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 2025-06-27 16:13:20.534 | CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. 2025-06-27 16:13:20.534 | CQG WebSocket socket (1) | New receive buffer size: 0 2025-06-27 16:13:20.534 | CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. 2025-06-27 16:13:20.573 | CQG WebSocket | Opening WebSocket. 2025-06-27 16:13:20.573 | CQG WebSocket | Sending WebSocket handshake. 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | Connection: Upgrade 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | Sec-WebSocket-Accept: +iuA0aYidGtXQaLeeTImVuwDeAk= 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | Server: WebSocket++/0.8.2 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | Upgrade: websocket 2025-06-27 16:13:20.692 | CQG WebSocket | Server header | 2025-06-27 16:13:20.692 | CQG WebSocket | Web socket state is now open. 2025-06-27 16:13:20.692 | CQG WebAPI | WebSocket connected. 2025-06-27 16:13:20.692 | CQG WebAPI | Sending market data logon message. 2025-06-27 16:13:20.785 | CQG WebAPI | Base Time: 2025-06-21T22:29:49. 2025-06-21 22:29:49 2025-06-27 16:13:20.785 | CQG WebAPI | Logon successful. Session Token = gs5lOg7UAyaZFbhQSSaykryFbVnm4jWWsMSiMzv88sM1bMad+QpbaGzmW2F96ggDvPn+mHI3Wjo 2025-06-27 16:13:20.785 | CQG WebAPI | Connection to server complete. 2025-06-27 16:13:20.786 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-06-27 16:13:20.786 | Updated verified funded futures trading account ending date to: 2025-07-27 16:13:20 2025-06-27 16:13:20.786 | CQG WebAPI | Sending Trade Accounts request message. 2025-06-27 16:13:20.875 | CQG WebAPI | Brokerage name: AMP. Account Name: 150868 2025-06-27 16:13:20.875 | Updated verified funded futures trading account ending date to: 2025-07-27 16:13:20 2025-06-27 16:13:20.875 | CQG WebAPI | Sending collateral subscribe request. 2025-06-27 16:13:21.042 | CQG WebAPI | Sending positions subscribe request. RequestID: 709614 2025-06-27 16:13:21.042 | CQG WebAPI | Sending orders subscribe request. RequestID: 709615 2025-06-27 16:13:23.740 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2025-06-27 16:13:23.762 | F.US.EPU25 [CV] Renko 40t #1 | Reloading chart. 2025-06-27 16:13:23.765 | Starting DelayedDownloadMonitoringTimer 2025-06-27 16:13:23.765 | Starting HDTimeoutTimer 2025-06-27 16:13:23.765 | Added historical Intraday data request for F.US.EPU25 to the queue. 2025-06-27 16:13:23.766 | Triggering next historical data download in queue. 2025-06-27 16:13:23.790 | F.US.EPU25 [CV] Renko 40t #1 | Waiting for historical downloads to complete with the IDs: 1, 2025-06-27 16:13:23.797 | Mapping F.US.EPU25 to ESU25. Service code: cme 2025-06-27 16:13:23.797 | Using symbol data fast lookup vector 2025-06-27 16:13:23.797 | HD Request # 1 | Downloading Intraday chart data for F.US.EPU25 to the file F.US.EPU25.scid. Service: cme 2025-06-27 16:13:23.797 | HD Request # 1 | Download start date-time: 2025-06-27 16:12:47.000000. File last date-time: 2025-06-27 16:12:47.553001 2025-06-27 16:13:23.797 | HD Request # 1 | Using server: ds26.sierracharts.com port 10149 2025-06-27 16:13:23.802 | Socket (2) | Creating socket. 2025-06-27 16:13:23.802 | Socket (2) | New receive buffer size: 0 2025-06-27 16:13:23.802 | Socket (2) | Connecting to IP: 64.152.155.17. 2025-06-27 16:13:23.861 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-06-27 16:13:23.861 | HD Request # 1 | Sending historical data logon request message. 2025-06-27 16:13:23.930 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-06-27 16:12:47. Record interval: 0. Symbol: ESU25 2025-06-27 16:13:23.955 | HD Request # 1 | Decompressing data. 2025-06-27 16:13:23.983 | HD Request # 1 | Receiving Intraday data for F.US.EPU25 starting at 2025-06-27 16:12:47.088000 2025-06-27 16:13:23.984 | Socket (2) | CloseSocket call. 2025-06-27 16:13:23.984 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-06-27 16:13:23.984 | Historical data download thread signaled to stop. 2025-06-27 16:13:23.985 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-06-27 16:12:47.695000. 2025-06-27 16:13:23.985 | HD Request # 1 | Received 939 Intraday data records from 2025-06-27 16:12:47.088000 to 2025-06-27 16:13:21.312000 (34.2 seconds. Delay: 2.7 seconds) and wrote 934 records for F.US.EPU25 2025-06-27 16:13:23.992 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-06-27 16:13:21.312000 2025-06-27 16:13:23.992 | HD Request # 1 | Completion time: 0s. 2025-06-27 16:13:23.992 | HD Request # 1 | Intraday data download complete for F.US.EPU25. Unique request ID: 1 2025-06-27 16:13:23.992 | Removing historical data download ID 1. 2025-06-27 16:13:23.992 | Real-time Intraday chart data file updates started for F.US.EPU25 2025-06-27 16:13:23.992 | Intraday chart data file opened for F.US.EPU25 2025-06-27 16:13:23.992 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-06-27 16:13:23.992 | 2025-06-27 16:13:23.992 | No download requests in the queue to start downloads for. 2025-06-27 16:13:23.992 | Historical data for F.US.EPU25 is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-06-27 16:13:24.013 | Socket (2) | Socket gracefully closed by remote side. 2025-06-27 16:13:24.013 | Socket (2) | Closed. 2025-06-27 16:13:24.162 | F.US.EPU25 [CV] Renko 40t #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-06-27 16:13:24.163 | F.US.EPU25 [CV] Renko 40t #1 | Reloading chart. | Number times message added: 1 2025-06-27 16:13:24.976 | Denali Data Feed | Starting real-time market data updates for: F.US.EPU25 (ESU25). ID: 1 Service code: cme 2025-06-27 16:13:24.977 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2025-06-27 16:13:24.977 | CQG WebAPI | Sending symbol resolution request for F.US.EPU25. ID: 709616 2025-06-27 16:13:24.978 | Denali Data Feed | Requesting security definition data for: F.US.EPU25 (ESU25). ID: 1 2025-06-27 16:13:24.978 | DTC Client socket (2) | Creating socket. 2025-06-27 16:13:24.978 | DTC Client socket (2) | New receive buffer size: 0 2025-06-27 16:13:24.978 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-06-27 16:13:25.012 | Denali Data Feed | Network connection to server complete. 2025-06-27 16:13:25.012 | Denali Data Feed | Starting socket receive thread. 2025-06-27 16:13:25.012 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-06-27 16:13:25.013 | CQG WebAPI | Received symbol resolution report for symbol F.US.EPU25. Search Symbol: F.US.EPU25. Request ID: 709616. Contract ID: 1. 2025-06-27 16:13:25.079 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-06-27 16:13:25.079 | Denali Data Feed | Sending logon request message. 2025-06-27 16:13:25.579 | Denali Data Feed | Received logon response. 2025-06-27 16:13:25.579 | Denali Data Feed | Server Name: SC Realtime Server. 2025-06-27 16:13:25.579 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-06-27 16:13:25.579 | Denali Data Feed | Successfully connected. 2025-06-27 16:13:25.579 | Denali Data Feed | Trading is not supported. 2025-06-27 16:13:25.579 | Denali Data Feed | MarketDepthIsSupported: 1 2025-06-27 16:13:25.579 | Added historical Intraday data request for F.US.EPU25 to the queue. 2025-06-27 16:13:25.579 | Intraday data recording state for symbol F.US.EPU25 is set to download 'Pending'. 2025-06-27 16:13:25.579 | Triggering next historical data download in queue. 2025-06-27 16:13:25.579 | Denali Data Feed | Restarting real-time data updates for symbol: F.US.EPU25 -> ESU25 2025-06-27 16:13:25.579 | Delaying start of download for F.US.EPU25. 2025-06-27 16:13:25.704 | Denali Data Feed | Setting external service identifier for symbol F.US.EPU25 to 14160 2025-06-27 16:13:25.704 | Denali Data Feed | Received security definition for symbol F.US.EPU25 2025-06-27 16:13:28.406 | F.US.EPU25 [CV][M] Renko 40t #1 | Chart data loading complete. 2025-06-27 16:13:30.752 | HD Request # 2 | Downloading Intraday chart data for F.US.EPU25 to the file F.US.EPU25.scid. Service: cme 2025-06-27 16:13:30.753 | HD Request # 2 | Download start date-time: 2025-06-27 16:13:21.000000. File last date-time: 2025-06-27 16:13:21.312000 2025-06-27 16:13:30.753 | HD Request # 2 | Using server: ds28.sierracharts.com port 10150 2025-06-27 16:13:30.753 | Socket (3) | Creating socket. 2025-06-27 16:13:30.753 | Socket (3) | New receive buffer size: 0 2025-06-27 16:13:30.753 | Socket (3) | Connecting to IP: 67.214.125.5. 2025-06-27 16:13:30.838 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-06-27 16:13:30.838 | HD Request # 2 | Sending historical data logon request message. 2025-06-27 16:13:30.923 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-06-27 16:13:21. Record interval: 0. Symbol: ESU25 2025-06-27 16:13:30.962 | HD Request # 2 | Decompressing data. 2025-06-27 16:13:30.996 | HD Request # 2 | Receiving Intraday data for F.US.EPU25 starting at 2025-06-27 16:13:21.312000 2025-06-27 16:13:30.996 | Socket (3) | CloseSocket call. 2025-06-27 16:13:30.997 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-06-27 16:13:30.997 | Historical data download thread signaled to stop. 2025-06-27 16:13:30.997 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-06-27 16:13:22.638000. 2025-06-27 16:13:30.997 | HD Request # 2 | Received 91 Intraday data records from 2025-06-27 16:13:21.312000 to 2025-06-27 16:13:27.005000 (5.7 seconds. Delay: 4.0 seconds) and wrote 90 records for F.US.EPU25 2025-06-27 16:13:31.006 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-06-27 16:13:27.005000 2025-06-27 16:13:31.006 | Added 50 Time and Sales records to Intraday data file for F.US.EPU25 after download. 2025-06-27 16:13:31.006 | HD Request # 2 | Completion time: 1s. 2025-06-27 16:13:31.006 | HD Request # 2 | Intraday data download complete for F.US.EPU25. Unique request ID: 2 2025-06-27 16:13:31.006 | Removing historical data download ID 2. 2025-06-27 16:13:31.006 | Real-time Intraday chart data file updates started for F.US.EPU25 2025-06-27 16:13:31.006 | Intraday chart data file opened for F.US.EPU25 2025-06-27 16:13:31.006 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-06-27 16:13:31.006 | 2025-06-27 16:13:31.006 | No download requests in the queue to start downloads for. 2025-06-27 16:13:31.032 | Socket (3) | Socket gracefully closed by remote side. 2025-06-27 16:13:31.032 | Socket (3) | Closed. 2025-06-27 16:13:36.022 | Opened cached Intraday file: C:\SierraChart\Data\F.US.EPU25.scid. Thread ID: 5824 2025-06-27 16:13:40.879 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2025-06-27 16:13:41.086 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2025-07-26"}. Success=true 2025-06-27 18:02:32.493 | Created process C:\SierraChart\NPP\notepad++.exe. Current folder: C:\SierraChart\NPP 2025-06-27 18:03:56.934 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. 2025-06-27 18:03:56.935 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 0 2025-06-27 18:03:56.935 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 67.214.125.8. 2025-06-27 18:04:00.900 | The compiler response is empty. 2025-06-27 18:04:00.913 | Setting study DLL module function objects to indicate DLL is not loaded: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:04:00.913 | Study DLL module not found for: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:04:01.161 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. 2025-06-27 18:04:01.161 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. 2025-06-27 18:04:01.194 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. 2025-06-27 18:04:01.194 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Closed. 2025-06-27 18:04:15.923 | Found DLL: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:04:15.923 | Found DLL: C:\SierraChart\Data\sst_FreeBundle.dll 2025-06-27 18:04:15.923 | Found DLL: C:\SierraChart\Data\UserContributedStudies.dll 2025-06-27 18:04:15.925 | No custom study function names found in C:\SierraChart\Data\Excussion_64.dll 2025-06-27 18:04:15.925 | InternalVersionNumberToFileNameMap is empty for Excussion 2025-06-27 18:04:15.925 | Closest match search for: C:\SierraChart\Data\Excussion.dll returned empty result. * 2025-06-27 18:04:15.957 | Loading DLL: C:\SierraChart\Data\sst_FreeBundle.dll (sst_FreeBundle_64.dll). Handle: 7ffa47990000 2025-06-27 18:04:16.002 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff9e2e10000 2025-06-27 18:08:35.122 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. 2025-06-27 18:08:35.122 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 0 2025-06-27 18:08:35.122 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 67.214.125.8. 2025-06-27 18:08:38.613 | The compiler response is empty. 2025-06-27 18:08:38.630 | Setting study DLL module function objects to indicate DLL is not loaded: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:08:38.630 | Study DLL module not found for: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:08:38.884 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. 2025-06-27 18:08:38.884 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. 2025-06-27 18:08:38.917 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. 2025-06-27 18:08:38.917 | HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Closed. 2025-06-27 18:09:07.444 | Found DLL: C:\SierraChart\Data\Excussion.dll 2025-06-27 18:09:07.444 | Found DLL: C:\SierraChart\Data\sst_FreeBundle.dll 2025-06-27 18:09:07.444 | Found DLL: C:\SierraChart\Data\UserContributedStudies.dll 2025-06-27 18:09:07.446 | No custom study function names found in C:\SierraChart\Data\Excussion_64.dll 2025-06-27 18:09:07.446 | InternalVersionNumberToFileNameMap is empty for Excussion 2025-06-27 18:09:07.446 | Closest match search for: C:\SierraChart\Data\Excussion.dll returned empty result. * 2025-06-27 18:12:02.916 | The message log has been sent to support. * 2025-06-27 18:12:02.920 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. 2025-06-27 18:12:02.920 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 0 2025-06-27 18:12:02.920 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 64.152.155.19. 2025-06-27 18:12:03.101 | The Message Log was sent. Result: Message Log received. * 2025-06-27 18:12:03.356 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. 2025-06-27 18:12:03.356 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. 2025-06-27 18:12:03.387 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. 2025-06-27 18:12:03.387 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. |