Support Board
Date/Time: Fri, 28 Nov 2025 23:49:20 +0000
Post From: one instance is frozen
| [2025-06-25 14:55:29] |
| John - SC Support - Posts: 43196 |
|
In the original image you provided, the symbols were the Teton symbols - such as NQU25_FUT_CME, not the symbols needed if your service was set to "SC Data", which would be NQU25-CME. Somewhere along the line the symbols got changed, which is why changing them back fixed the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
