Support Board
Date/Time: Tue, 26 Aug 2025 09:03:29 +0000
Post From: 购买套餐等级
| [2025-06-19 16:00:05] |
| John - SC Support - Posts: 41464 |
|
From Google Translate: Hello! I have successfully recharged my account to purchase Service Pack 5. The previous credit card remittance has not been received. I asked the bank and they said the remittance was successful, but it has not been received. I then applied for a new credit card and the remittance was received this morning.
Regarding the setting and operation of SierraChart, I have purchased an English translation machine to read the relevant SierraChart video technical information. If there are still questions, I hope your company can provide technical support. Thank you! We found the transaction that was approved, and we used that to search for other transactions with PayPal under the same name. There are no other transactions showing, so you should not see a charge on your account for the previous attempts to add funds. The only one that has worked is the most recent one for $92.00. We do our support through this Support Board, as you have seen or through our Account Support Tickets when there is an account question. Please continue to post here in this Support Board for questions on how to use the system. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |