Support Board
Date/Time: Tue, 26 Aug 2025 14:53:04 +0000
Post From: 10 Min data delay
| [2025-06-18 18:15:03] |
| John - SC Support - Posts: 41474 |
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You have not had any real-time data for the CME Group from us since May 1, 2025. You did make a payment on May 1, 2025, but this was after the time of the renewal, therefore you had insufficient funds in your account at that time and the exchanges were deactivated. You can re-activate the exchanges you want for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |