Support Board
Date/Time: Tue, 26 Aug 2025 13:46:40 +0000
Post From: TopStep Evaluation not connecting
| [2025-06-17 18:37:25] |
| pavel.lysenka - Posts: 18 |
|
Hey again, I got it to work throught the Topstep Support. But now a new problem arises, i took my first trade today, executed it, balance increased, but message log has an error, and my balance on Topstep hasn't updated... 2025-06-16 20:57:07.878 | Rithmic Direct - DTC | Requesting trade accounts from server. 2025-06-16 20:57:08.035 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: S1Jun1114590266. 2025-06-16 20:57:08.035 | Rithmic Direct - DTC | Received 1 accounts from service. 2025-06-16 20:57:08.061 | TradeActivity files query time: 0.026029 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:08.062 | Rithmic Direct - DTC | Requesting historical account balances for account S1Jun1114590266. Start date-time UTC: 2025-02-12 18:57:08 2025-06-16 20:57:08.137 | Rithmic Direct - DTC | Requesting Trade Positions data. 2025-06-16 20:57:11.035 | TradeActivity files query time: 0.000833 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:11.037 | TradeActivity files query time: 0.000914 seconds. Entries: 0. Current queries: 2 2025-06-16 20:57:11.163 | TradeActivity files query time: 0.000783 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:11.934 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-06-16 20:57:11.934 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-06-16 20:57:12.559 | TradeActivity files query time: 0.001066 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:12.627 | TradeActivity files query time: 0.001060 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:12.662 | TradeActivity files query time: 0.000855 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:12.901 | TradeActivity files query time: 0.000955 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:16.684 | TradeActivity files query time: 0.000967 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:25.303 | TradeActivity files query time: 0.000914 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:25.320 | TradeActivity files query time: 0.000811 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:25.329 | TradeActivity files query time: 0.000047 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:25.410 | TradeActivity files query time: 0.000096 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:26.600 | TradeActivity files query time: 0.000863 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:26.612 | TradeActivity files query time: 0.000749 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:26.621 | TradeActivity files query time: 0.000051 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:26.666 | TradeActivity files query time: 0.000076 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:27.797 | TradeActivity files query time: 0.000866 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:27.813 | TradeActivity files query time: 0.000900 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:27.824 | TradeActivity files query time: 0.000050 seconds. Entries: 0. Current queries: 1 2025-06-16 20:57:27.871 | TradeActivity files query time: 0.000072 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:14.193 | TradeActivity files query time: 0.017021 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:14.469 | TradeActivity files query time: 0.009857 seconds. Entries: 0. Current queries: 4 2025-06-17 18:41:14.472 | TradeActivity files query time: 0.002345 seconds. Entries: 0. Current queries: 4 2025-06-17 18:41:14.472 | TradeActivity files query time: 0.000049 seconds. Entries: 0. Current queries: 4 2025-06-17 18:41:14.472 | TradeActivity files query time: 0.000118 seconds. Entries: 0. Current queries: 4 2025-06-17 18:41:14.536 | TradeActivity files query time: 0.005943 seconds. Entries: 0. Current queries: 3 2025-06-17 18:41:14.536 | TradeActivity files query time: 0.000080 seconds. Entries: 0. Current queries: 3 2025-06-17 18:41:14.537 | TradeActivity files query time: 0.000171 seconds. Entries: 0. Current queries: 3 2025-06-17 18:41:15.382 | Rithmic Direct - DTC | Requesting trade accounts from server. 2025-06-17 18:41:15.517 | Rithmic Direct - DTC | Performing query for most recent account balances Date-Time for Trade Account: S1Jun1114590266. 2025-06-17 18:41:15.517 | Rithmic Direct - DTC | Received 1 accounts from service. 2025-06-17 18:41:15.584 | TradeActivity files query time: 0.067029 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:15.584 | Rithmic Direct - DTC | Requesting historical account balances for account S1Jun1114590266. Start date-time UTC: 2025-02-13 16:41:15 2025-06-17 18:41:15.599 | TradeActivity files query time: 0.001546 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:15.613 | TradeActivity files query time: 0.001576 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:15.628 | TradeActivity files query time: 0.000234 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:15.638 | Rithmic Direct - DTC | Requesting Trade Positions data. 2025-06-17 18:41:15.750 | TradeActivity files query time: 0.000247 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:16.257 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-06-17 18:41:16.257 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-06-17 18:41:46.947 | TradeActivity files query time: 0.001541 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:47.013 | TradeActivity files query time: 0.001442 seconds. Entries: 0. Current queries: 1 2025-06-17 18:41:47.093 | TradeActivity files query time: 0.001345 seconds. Entries: 0. Current queries: 1 2025-06-17 20:00:03.857 | TradeActivity files query time: 0.020139 seconds. Entries: 0. Current queries: 3 2025-06-17 20:00:03.858 | TradeActivity files query time: 0.001040 seconds. Entries: 0. Current queries: 2 2025-06-17 20:00:03.858 | TradeActivity files query time: 0.000050 seconds. Entries: 0. Current queries: 1 2025-06-17 20:00:03.986 | TradeActivity files query time: 0.000113 seconds. Entries: 0. Current queries: 1 2025-06-17 20:33:04.866 | Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Internal Order ID: 2534. Service Order ID: 313553320. Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-06-17 20:34:12.061 | Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Info: order not present. Internal Order ID: 2534. Service Order ID: 313553320. Symbol: ESU5.CME. Account: S1Jun1114590266 * |