Support Board
Date/Time: Fri, 04 Jul 2025 21:20:36 +0000
Post From: Chart is not loading
| [2025-06-16 15:40:28] |
| User548772 - Posts: 15 |
|
Hello The symbol I have an issue is : ESM25_FUT_CME / June 2025 Message LOG: Software version: 2528 64-bit | 2025-06-16 15:35:47.888 Primary Thread ID: 12536 | 2025-06-16 15:35:47.888 Usage end date: 2025-09-11 | 2025-06-16 15:35:47.888 Enabled for: Advanced Features 2. | 2025-06-16 15:35:47.888 Enabled for: Sierra Chart Historical Data Service. | 2025-06-16 15:35:47.888 Enabled for: Denali Real-Time Exchange Data Feed. | 2025-06-16 15:35:47.888 Enabled for: Delayed Denali Exchange Data Feed. | 2025-06-16 15:35:47.888 Allow Support for Sierra Chart Data Feeds is enabled. | 2025-06-16 15:35:47.888 Current selected Data/Trading service: Teton CME Order Routing | 2025-06-16 15:35:47.888 Custom symbol settings values: enabled | 2025-06-16 15:35:47.888 Chart Update Interval: 500 | 2025-06-16 15:35:47.888 Intraday Data Storage Time Unit: 1 | 2025-06-16 15:35:47.888 Time Zone: +00:00:00 (UTC+00) | 2025-06-16 15:35:47.888 2025-06-16 15:35:47 Local computer time in UTC | 2025-06-16 15:35:47.888 2025-06-16 15:35:47 Local computer time in SC Time Zone | 2025-06-16 15:35:47.888 2025-06-15 13:18:43 Server time in UTC | 2025-06-16 15:35:47.888 Local computer UTC time and Server UTC time difference: 1 seconds. | 2025-06-16 15:35:47.888 Program path: C:\SierraChart\ | 2025-06-16 15:35:47.888 Data Files path: C:\SierraChart\Data\ | 2025-06-16 15:35:47.888 OS Version Number: 10.0 | 2025-06-16 15:35:47.888 Locale Setting: C | 2025-06-16 15:35:47.888 DLLs: UserContributedStudies_64.dll | 2025-06-16 15:35:47.889 Allowed protected custom studies: | 2025-06-16 15:35:47.889 Crash reporter started: true | 2025-06-16 15:35:47.889 Saved Chartbook: G7FX_FULL_ES_updatedJan2023-230106-184113.Cht. Time: 0.0263 seconds. | 2025-06-16 15:36:02.452 Unsubscribed from market depth data for ESM25_FUT_CME | 2025-06-16 15:36:02.944 File >> Disconnect selected. | 2025-06-16 15:38:25.815 Teton CME Order Routing | Waiting for socket receive thread to end | 2025-06-16 15:38:25.815 DTC Client socket (1) | CloseSocket call. | 2025-06-16 15:38:25.815 DTC Client socket (1) | Max send buffers used during socket life: 3 | 2025-06-16 15:38:25.815 DTC Client socket (1) | Max send buffer size during socket life: 329 | 2025-06-16 15:38:25.815 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2025-06-16 15:38:25.815 Teton CME Order Routing | Disconnected. | 2025-06-16 15:38:25.815 DTC Client socket (1) | Socket gracefully closed by remote side. | 2025-06-16 15:38:25.978 DTC Client socket (1) | Closed. | 2025-06-16 15:38:25.978 Teton CME Order Routing | Firm: Advantage/Stage5 | 2025-06-16 15:38:44.177 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 | 2025-06-16 15:38:44.177 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2025-06-16 15:38:44.178 DTC Client socket (1) | New receive buffer size: 0 | 2025-06-16 15:38:44.178 DTC Client socket (1) | Connecting to IP: 208.185.224.130. | 2025-06-16 15:38:44.178 Teton CME Order Routing | Network connection to server complete. | 2025-06-16 15:38:44.321 Teton CME Order Routing | Starting socket receive thread. | 2025-06-16 15:38:44.321 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2025-06-16 15:38:44.321 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2025-06-16 15:38:44.722 Teton CME Order Routing | Sending logon request message. | 2025-06-16 15:38:44.722 Teton CME Order Routing | Received logon response. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Server Name: SC DTC Server. Build=53189. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2025-06-16 15:38:44.927 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Trading is supported. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Order cancel and replace is supported. | 2025-06-16 15:38:44.927 Teton CME Order Routing | OCO Orders supported. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Bracket Orders supported. | 2025-06-16 15:38:44.927 Teton CME Order Routing | Connected to server complete. | 2025-06-16 15:38:44.927 Triggering next historical data download in queue. | 2025-06-16 15:38:44.930 Subscribing to symbol for symbol alert. CLV23_FUT_CME | 2025-06-16 15:38:44.930 Mapping CLV23_FUT_CME to CLV23. Service code: nymex | 2025-06-16 15:38:44.930 Using symbol data fast lookup vector | 2025-06-16 15:38:44.930 SC DTC Delayed Exchange Data | Starting real-time market data updates for: CLV23_FUT_CME (CLV23). ID: 1 Service code: nymex | 2025-06-16 15:38:44.931 SC DTC Delayed Exchange Data | Connecting to the server ds27.sierracharts.com. Port 10043 | 2025-06-16 15:38:44.931 SC DTC Delayed Exchange Data | Requesting security definition data for: CLV23_FUT_CME (CLV23). ID: 1 | 2025-06-16 15:38:44.931 Subscribing to symbol for symbol alert. CLV23_FUT_CME | 2025-06-16 15:38:44.931 Subscribing to symbol for symbol alert. ESH24_FUT_CME | 2025-06-16 15:38:44.931 Mapping ESH24_FUT_CME to ESH24. Service code: cme | 2025-06-16 15:38:44.931 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH24_FUT_CME (ESH24). ID: 2 Service code: cme | 2025-06-16 15:38:44.932 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH24_FUT_CME (ESH24). ID: 2 | 2025-06-16 15:38:44.932 Updated verified funded futures trading account ending date to: 2025-07-16 15:38:44 | 2025-06-16 15:38:44.932 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2025-06-16 15:38:44.932 No download requests in the queue to start downloads for. | 2025-06-16 15:38:44.933 DTC Client socket (2) | Creating socket. | 2025-06-16 15:38:44.976 DTC Client socket (2) | New receive buffer size: 0 | 2025-06-16 15:38:44.976 DTC Client socket (2) | Connecting to IP: 216.200.108.154. | 2025-06-16 15:38:44.976 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2025-06-15 15:56:49.373666 | 2025-06-16 15:38:44.981 Updated verified funded futures trading account ending date to: 2025-07-16 15:38:45 | 2025-06-16 15:38:45.061 SC DTC Delayed Exchange Data | Network connection to server complete. | 2025-06-16 15:38:45.118 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2025-06-16 15:38:45.118 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2025-06-16 15:38:45.118 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2025-06-16 15:38:45.259 SC DTC Delayed Exchange Data | Sending logon request message. | 2025-06-16 15:38:45.259 SC DTC Delayed Exchange Data | Received logon response. | 2025-06-16 15:38:45.399 SC DTC Delayed Exchange Data | Server Name: RealTimeServer. | 2025-06-16 15:38:45.399 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2025-06-16 15:38:45.399 SC DTC Delayed Exchange Data | Connection error: Invalid login data. | 2025-06-16 15:38:45.399 * SC DTC Delayed Exchange Data | Failed connections: 8 | 2025-06-16 15:38:45.399 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2025-06-16 15:38:45.399 DTC Client socket (2) | CloseSocket call. | 2025-06-16 15:38:45.399 SC DTC Delayed Exchange Data | Disconnected from the server. | 2025-06-16 15:38:45.399 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2025-06-16 15:38:45.400 DTC Client socket (2) | Socket gracefully closed by remote side. | 2025-06-16 15:38:45.534 DTC Client socket (2) | Closed. | 2025-06-16 15:38:45.534 |