Support Board
Date/Time: Sun, 15 Jun 2025 08:24:34 +0000
Post From: No data updating after activating NASDAQ TotalView US stock data today
| [2025-06-13 19:25:26] |
| User311660 - Posts: 7 |
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2025-06-13 15:21:50.354 | Software version: 2604 64-bit 2025-06-13 15:21:50.354 | Primary Thread ID: 16292 2025-06-13 15:21:50.354 | Usage end date: 2025-10-14 2025-06-13 15:21:50.354 | Enabled for: Sierra Chart Historical Data Service. 2025-06-13 15:21:50.354 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-06-13 15:21:50.354 | Enabled for: Delayed Denali Exchange Data Feed. 2025-06-13 15:21:50.354 | Enabled for exchange2: CME 2025-06-13 15:21:50.354 | Enabled for exchange2: NASDAQ TotalView US stock data 2025-06-13 15:21:50.354 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-06-13 15:21:50.354 | Current selected Data/Trading service: Teton CME Order Routing 2025-06-13 15:21:50.354 | Custom symbol settings values: disabled 2025-06-13 15:21:50.354 | Chart Update Interval: 500 2025-06-13 15:21:50.354 | Intraday Data Storage Time Unit: 0 2025-06-13 15:21:50.354 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-06-13 15:21:50.354 | 2025-06-13 19:21:50 Local computer time in UTC 2025-06-13 15:21:50.354 | 2025-06-13 15:21:50 Local computer time in SC Time Zone 2025-06-13 15:21:50.354 | 2025-06-13 12:44:03 Server time in UTC 2025-06-13 15:21:50.354 | Local computer UTC time and Server UTC time difference: 3 seconds. 2025-06-13 15:21:50.354 | Program path: C:\SierraChart\ 2025-06-13 15:21:50.354 | Data Files path: C:\SierraChart\Data\ 2025-06-13 15:21:50.354 | OS Version Number: 10.0 2025-06-13 15:21:50.354 | Locale Setting: C 2025-06-13 15:21:50.354 | DLLs: gc5150_Studies_2431_64.dll, UserContributedStudies_64.dll 2025-06-13 15:21:50.354 | Allowed protected custom studies: 2025-06-13 15:21:50.354 | Crash reporter started: true 2025-06-13 15:21:50.354 | 2025-06-13 15:22:35.748 | Saved Chartbook: ES.cht. Time: 0.2804 seconds. 2025-06-13 15:22:35.751 | Saved Chartbook: TSLA.Cht. Time: 0.0012 seconds. 2025-06-13 15:23:07.482 | TSLA-NQTV 1 Min #1 | Reloading chart. 2025-06-13 15:23:08.029 | TSLA-NQTV[M] 1 Min #1 | Chart data loading complete. 2025-06-13 15:23:20.508 | File >> Disconnect selected. 2025-06-13 15:23:20.509 | Teton CME Order Routing | Waiting for socket receive thread to end 2025-06-13 15:23:20.509 | DTC Client socket (1) | CloseSocket call. 2025-06-13 15:23:20.509 | DTC Client socket (1) | Max send buffers used during socket life: 3 2025-06-13 15:23:20.509 | DTC Client socket (1) | Max send buffer size during socket life: 288 2025-06-13 15:23:20.509 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-06-13 15:23:20.510 | Denali Data Feed | Waiting for socket receive thread to end 2025-06-13 15:23:20.510 | DTC Client socket (3) | CloseSocket call. 2025-06-13 15:23:20.510 | Denali Data Feed | Disconnected from the server. 2025-06-13 15:23:20.510 | Denali Data Feed | Waiting for socket receive thread to end 2025-06-13 15:23:20.510 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-06-13 15:23:20.510 | DTC Client socket (2) | CloseSocket call. 2025-06-13 15:23:20.510 | Denali Data Feed | Disconnected from the server. 2025-06-13 15:23:20.510 | Teton CME Order Routing | Disconnected. 2025-06-13 15:23:20.510 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-06-13 15:23:20.569 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-06-13 15:23:20.569 | DTC Client socket (1) | Closed. 2025-06-13 15:23:20.606 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-06-13 15:23:20.606 | DTC Client socket (2) | Closed. 2025-06-13 15:23:20.674 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-06-13 15:23:20.674 | DTC Client socket (3) | Closed. 2025-06-13 15:23:29.842 | 2025-06-13 15:23:29.843 | Teton CME Order Routing | Firm: Dorman 2025-06-13 15:23:29.843 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2025-06-13 15:23:29.843 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-06-13 15:23:29.844 | DTC Client socket (1) | New receive buffer size: 0 2025-06-13 15:23:29.844 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-06-13 15:23:29.943 | Teton CME Order Routing | Network connection to server complete. 2025-06-13 15:23:29.943 | Teton CME Order Routing | Starting socket receive thread. 2025-06-13 15:23:29.943 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-06-13 15:23:30.234 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2025-06-13 15:23:30.234 | Teton CME Order Routing | Sending logon request message. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Received logon response. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Server Name: SC DTC Server. Build=53189. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2025-06-13 15:23:30.382 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Trading is supported. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Order cancel and replace is supported. 2025-06-13 15:23:30.382 | Teton CME Order Routing | OCO Orders supported. 2025-06-13 15:23:30.382 | Teton CME Order Routing | Bracket Orders supported. 2025-06-13 15:23:30.382 | Teton CME Order Routing | MarketDepthIsSupported: 1 2025-06-13 15:23:30.382 | Teton CME Order Routing | Connected to server complete. 2025-06-13 15:23:30.383 | No download requests in the queue to start downloads for. 2025-06-13 15:23:30.383 | No download requests in the queue to start downloads for. 2025-06-13 15:23:30.383 | No download requests in the queue to start downloads for. 2025-06-13 15:23:30.383 | No download requests in the queue to start downloads for. 2025-06-13 15:23:30.383 | Updated verified funded futures trading account ending date to: 2025-07-13 19:23:30 2025-06-13 15:23:30.383 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2025-06-13 15:23:30.392 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2025-06-11 15:08:05.372106 2025-06-13 15:23:30.451 | Updated verified funded futures trading account ending date to: 2025-07-13 19:23:30 2025-06-13 15:23:30.479 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=E4130 2025-06-13 15:23:30.867 | Mapping TSLA-NQTV to TSLA-NQTV. Service code: nasdaq_exchange.data 2025-06-13 15:23:30.867 | Using symbol data fast lookup vector 2025-06-13 15:23:30.867 | Denali Data Feed | Starting real-time market data updates for: TSLA-NQTV (TSLA-NQTV). ID: 1 Service code: nasdaq_exchange.data 2025-06-13 15:23:30.867 | Denali Data Feed | Connecting to the server ds33.sierracharts.com. Port 443 2025-06-13 15:23:30.867 | Denali Data Feed | Requesting security definition data for: TSLA-NQTV (TSLA-NQTV). ID: 1 2025-06-13 15:23:30.867 | Added historical Intraday data request for TSLA-NQTV to the queue. 2025-06-13 15:23:30.867 | Intraday data recording state for symbol TSLA-NQTV is set to download 'Pending'. 2025-06-13 15:23:30.867 | Triggering next historical data download in queue. 2025-06-13 15:23:30.867 | DTC Client socket (2) | Creating socket. 2025-06-13 15:23:30.867 | DTC Client socket (2) | New receive buffer size: 0 2025-06-13 15:23:30.867 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2025-06-13 15:23:30.878 | Delaying start of download for TSLA-NQTV. 2025-06-13 15:23:30.925 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: TSLA-NQTV. ID = 1 2025-06-13 15:23:30.999 | Denali Data Feed | Network connection to server complete. 2025-06-13 15:23:30.999 | Denali Data Feed | Starting socket receive thread. 2025-06-13 15:23:30.999 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2025-06-13 15:23:31.145 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-06-13 15:23:31.145 | Denali Data Feed | Sending logon request message. 2025-06-13 15:23:31.389 | Denali Data Feed | Received logon response. 2025-06-13 15:23:31.389 | Denali Data Feed | Server Name: SC Realtime Server. 2025-06-13 15:23:31.389 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-06-13 15:23:31.389 | Denali Data Feed | Successfully connected. 2025-06-13 15:23:31.389 | Denali Data Feed | Trading is not supported. 2025-06-13 15:23:31.389 | Denali Data Feed | MarketDepthIsSupported: 1 2025-06-13 15:23:31.389 | Denali Data Feed | Restarting real-time data updates for symbol: TSLA-NQTV -> TSLA-NQTV 2025-06-13 15:23:31.577 | Denali Data Feed | Real-time data for symbol TSLA-NQTV is currently unavailable. 2025-06-13 15:23:31.577 | Denali Data Feed | Received security definition for symbol TSLA-NQTV 2025-06-13 15:23:36.713 | HD Request # 43 | Downloading Intraday chart data for TSLA-NQTV to the file TSLA-NQTV.scid. Service: nasdaq_exchange.data 2025-06-13 15:23:36.714 | HD Request # 43 | Download start date-time: 2025-06-13 15:20:51.000000. File last date-time: 2025-06-13 15:20:51.073000 2025-06-13 15:23:36.714 | HD Request # 43 | Using server: ds30.sierracharts.com port 10149 2025-06-13 15:23:36.714 | Socket (3) | Creating socket. 2025-06-13 15:23:36.715 | Socket (3) | New receive buffer size: 0 2025-06-13 15:23:36.715 | Socket (3) | Connecting to IP: 67.214.125.11. 2025-06-13 15:23:36.872 | HD Request # 43 | Setting DTC encoding to Binary VLS 2025-06-13 15:23:36.872 | HD Request # 43 | Sending historical data logon request message. 2025-06-13 15:23:37.052 | HD Request # 43 | Requesting Intraday data. Start date-time: 2025-06-13 15:20:51. Record interval: 0. Symbol: TSLA-NQTV 2025-06-13 15:23:37.121 | HD Request # 43 | Decompressing data. 2025-06-13 15:23:37.366 | HD Request # 43 | Receiving Intraday data for TSLA-NQTV starting at 2025-06-13 15:20:51.073000 2025-06-13 15:23:37.367 | Socket (3) | CloseSocket call. 2025-06-13 15:23:37.367 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-06-13 15:23:37.367 | Historical data download thread signaled to stop. 2025-06-13 15:23:37.368 | HD Request # 43 | Timestamp of first Intraday data file record written: 2025-06-13 15:20:51.566000. 2025-06-13 15:23:37.368 | HD Request # 43 | Received 1976 Intraday data records from 2025-06-13 15:20:51.073000 to 2025-06-13 15:23:34.953000 (2.7 minutes. Delay: 2.4 seconds) and wrote 1975 records for TSLA-NQTV 2025-06-13 15:23:37.378 | HD Request # 43 | Add time&sales data | Remembered last file record date-time: 2025-06-13 19:23:34.953000 2025-06-13 15:23:37.378 | HD Request # 43 | Completion time: 1s. 2025-06-13 15:23:37.378 | HD Request # 43 | Intraday data download complete for TSLA-NQTV. Unique request ID: 43 2025-06-13 15:23:37.378 | Removing historical data download ID 43. 2025-06-13 15:23:37.378 | Real-time Intraday chart data file updates started for TSLA-NQTV 2025-06-13 15:23:37.378 | Intraday chart data file opened for TSLA-NQTV 2025-06-13 15:23:37.378 | HD Request # 43 | Enabling Intraday chart updating for symbol. 2025-06-13 15:23:37.378 | 2025-06-13 15:23:37.378 | No download requests in the queue to start downloads for. 2025-06-13 15:23:37.463 | Socket (3) | Socket gracefully closed by remote side. 2025-06-13 15:23:37.463 | Socket (3) | Closed. |