Support Board
Date/Time: Sun, 15 Jun 2025 07:44:31 +0000
Post From: Assistance Required – Chartbook Not Displaying on Sierra Chart
| [2025-06-13 15:30:53] |
| John - SC Support - Posts: 40422 |
|
There is nothing in the log that shows any issues with the data. Although we do see a couple of incorrect symbols being referenced, in particular the following: - MESM5.CME - ESM20_FUT_CME Since you are connected to SC Data, these symbols should be MESM25-CME and ESM20-CME. Select "Edit >> Translate Symbols to Current Service" to try and update those symbols to the proper symbols for the current service you are connected to. Please close that chartbook and open a single chart for ESM25-CME (assuming you are connected to SC Data). Let us know if that one chart loads properly or not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |