Login Page - Create Account

Support Board


Date/Time: Sun, 15 Jun 2025 17:30:20 +0000



Post From: Market Depth display is enabled

[2025-06-12 20:53:25]
tomvok - Posts: 5
Feedback for your team:

• I’m connecting to Denali data via API.
When I launch Sierra Chart through an API connection to Interactive Brokers (IB), everything works fine. I don’t know why, but only in this mode do market depth load properly.

• I haven’t attempted to clear the Message Log again.
I already spent an entire night trying to resolve it, unsuccessfully.

• I regret the unnecessary electricity I’m currently wasting, as I have to run Sierra Chart (Package 12) together with TWS. Without connecting to TWS, Sierra doesn’t function correctly.
I don’t want to waste more time troubleshooting this issue, so I’ll keep using the TWS method, which works reliably.

• On a positive note: Thank you — I really appreciate that Sierra now loads IB symbols automatically, so I no longer have to change them manually.
Date Time Of Last Edit: 2025-06-12 21:10:15