Support Board
Date/Time: Sun, 15 Jun 2025 17:16:00 +0000
Post From: Market Depth display is enabled
| [2025-06-11 21:57:53] |
| tomvok - Posts: 5 |
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I have followed all the instructions you provided, with one exception: I was not able to clear the Message Log. When I go to Window → Edit > Clear Log in Sierra Chart, a warning appears: Notice: To continue to receive real-time CME data through the Denali Exchange Data Feed when using the lower priced CME exchange fees which are enabled on your account requires that you connect Sierra Chart to your live trading account at least once a month. Because of this, I launched TWS and connected Sierra Chart to Interactive Brokers data. On these data Market Depth Historical Graph started displaying correctly. After that, I disconnected from IB and switched back to SC Data - All Services (Denali). I tried again to clear the Message Log using Clear Log, but even after connecting to a live trading account, the Message Log did not clear. Each time I attempt to clear the log, I receive the same warning about the monthly live account connection, but the log itself remains unchanged. This puts me in a kind of loop — I am unable to clear the Message Log, and after switching back to SC Data from IB Data, the market depth stop displaying again. Please advise how I can resolve this. Date Time Of Last Edit: 2025-06-12 21:05:59
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