Login Page - Create Account

Support Board


Date/Time: Sat, 14 Jun 2025 08:24:45 +0000



Post From: TopStep Evaluation not connecting

[2025-06-11 20:48:50]
John - SC Support - Posts: 40422
For one thing, your symbols are incorrect for Rithmic. In each instance that you are running, you need to select "Edit >> Translate Symbols to Current Service".

Second, this log is from a Sub-Instance. Is it this sub-instance that you are having a problem with? Are you having a problem connecting from the main instance?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing