Support Board
Date/Time: Sun, 15 Jun 2025 07:44:30 +0000
Post From: Assistance Required – Chartbook Not Displaying on Sierra Chart
| [2025-06-11 17:23:20] |
| User818069 - Posts: 7 |
|
Dear Sierra Chart Support Team, I am encountering a challenge with one of my Chartbooks, which fails to display correctly on the Sierra Chart trading platform. I have attached the Chartbook file for your review. For context, I am running Sierra Chart on an Apple MacBook Pro (M1 chip) using the CrossOver virtual environment for Windows. The specific version of Sierra Chart currently installed is detailed in the attached screenshot. To isolate the issue, I attempted to open the same Chartbook on a separate Windows-based PC, but unfortunately encountered the same problem. I have also attached screenshots of what is displayed on Sierra Chart when attempting to load the Chartbook. I reviewed the system logs for any potential errors that might be related to this issue, but did not identify any relevant entries. [image: image.png] *The below is running on MAC* [image: image.png] *The Chart displays the below screen after uploading:* [image: image.png] I would greatly appreciate your assistance in diagnosing and resolving this issue. |
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