Support Board
Date/Time: Sun, 15 Jun 2025 16:19:19 +0000
Post From: cant get options list
| [2025-06-11 16:55:21] |
| Sierra_Chart Engineering - Posts: 19918 |
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We understand the reason for the problem. This is now resolved and we apologize for this. Sorry for the delay. It related to using a much tighter symbol pattern for options in order to make data management reliable. This caused a symbol mapping issue which is now resolved. There still is an outstanding issue regarding the download starting date which we will be working on today. But should not cause a problem. Follow these instructions on your side: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |