Support Board
Date/Time: Sun, 15 Jun 2025 16:56:32 +0000
Post From: feed is not workinng
[2025-06-11 15:22:49] |
John - SC Support - Posts: 40422 |
Your "Verified Until" data is showing as "2025-06-11", which is today, which means that as of today, you are no longer able to receive the real-time data for the CME Group from our Denali Exchange Data Feed. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges You need to connect to your live, funded, futures trading account in order to update the "Verified Until" date to 30 days in the future. We know you specified that you did connect, and we do not know why, but that date did not update. Please try again and take a look at the date at the link we specified (be sure to refresh the page if it is already up after you make the connection). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |