Support Board
Date/Time: Sun, 15 Jun 2025 07:48:57 +0000
Post From: No data updating after activating NASDAQ TotalView US stock data today
| [2025-06-11 13:31:58] |
| User311660 - Posts: 7 |
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2025-06-11 09:28:24.386 | Software version: 2604 64-bit 2025-06-11 09:28:24.386 | Primary Thread ID: 26296 2025-06-11 09:28:24.386 | Usage end date: 2025-10-14 2025-06-11 09:28:24.386 | Enabled for: Sierra Chart Historical Data Service. 2025-06-11 09:28:24.386 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-06-11 09:28:24.386 | Enabled for: Delayed Denali Exchange Data Feed. 2025-06-11 09:28:24.386 | Enabled for exchange2: CME 2025-06-11 09:28:24.386 | Enabled for exchange2: NASDAQ TotalView US stock data 2025-06-11 09:28:24.386 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-06-11 09:28:24.386 | Current selected Data/Trading service: Teton CME Order Routing 2025-06-11 09:28:24.386 | Custom symbol settings values: disabled 2025-06-11 09:28:24.386 | Chart Update Interval: 500 2025-06-11 09:28:24.386 | Intraday Data Storage Time Unit: 0 2025-06-11 09:28:24.386 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-06-11 09:28:24.386 | 2025-06-11 13:28:24 Local computer time in UTC 2025-06-11 09:28:24.386 | 2025-06-11 09:28:24 Local computer time in SC Time Zone 2025-06-11 09:28:24.386 | 2025-06-11 12:51:00 Server time in UTC 2025-06-11 09:28:24.386 | Local computer UTC time and Server UTC time difference: 2 seconds. 2025-06-11 09:28:24.386 | Program path: C:\SierraChart\ 2025-06-11 09:28:24.386 | Data Files path: C:\SierraChart\Data\ 2025-06-11 09:28:24.386 | OS Version Number: 10.0 2025-06-11 09:28:24.386 | Locale Setting: C 2025-06-11 09:28:24.387 | DLLs: gc5150_Studies_2431_64.dll, UserContributedStudies_64.dll 2025-06-11 09:28:24.387 | Allowed protected custom studies: 2025-06-11 09:28:24.387 | Crash reporter started: true 2025-06-11 09:28:24.387 | 2025-06-11 09:28:56.856 | TSLA-NQTV 1 Min #1 | Reloading chart. 2025-06-11 09:28:57.722 | TSLA-NQTV[M] 1 Min #1 | Chart data loading complete. 2025-06-11 09:29:19.601 | File >> Disconnect selected. 2025-06-11 09:29:19.601 | Teton CME Order Routing | Waiting for socket receive thread to end 2025-06-11 09:29:19.604 | DTC Client socket (1) | CloseSocket call. 2025-06-11 09:29:19.604 | DTC Client socket (1) | Max send buffers used during socket life: 3 2025-06-11 09:29:19.604 | DTC Client socket (1) | Max send buffer size during socket life: 236 2025-06-11 09:29:19.604 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-06-11 09:29:19.605 | Denali Data Feed | Waiting for socket receive thread to end 2025-06-11 09:29:19.605 | DTC Client socket (4) | CloseSocket call. 2025-06-11 09:29:19.605 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2025-06-11 09:29:19.605 | Denali Data Feed | Disconnected from the server. 2025-06-11 09:29:19.605 | Denali Data Feed | Waiting for socket receive thread to end 2025-06-11 09:29:19.606 | DTC Client socket (2) | CloseSocket call. 2025-06-11 09:29:19.606 | Denali Data Feed | Disconnected from the server. 2025-06-11 09:29:19.606 | Teton CME Order Routing | Disconnected. 2025-06-11 09:29:19.606 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-06-11 09:29:19.661 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-06-11 09:29:19.661 | DTC Client socket (1) | Closed. 2025-06-11 09:29:19.729 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-06-11 09:29:19.729 | DTC Client socket (2) | Closed. 2025-06-11 09:29:19.746 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-06-11 09:29:19.746 | DTC Client socket (4) | Closed. 2025-06-11 09:29:32.105 | 2025-06-11 09:29:32.105 | Teton CME Order Routing | Firm: Dorman 2025-06-11 09:29:32.105 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2025-06-11 09:29:32.169 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-06-11 09:29:32.169 | DTC Client socket (1) | New receive buffer size: 0 2025-06-11 09:29:32.169 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-06-11 09:29:32.247 | Teton CME Order Routing | Network connection to server complete. 2025-06-11 09:29:32.247 | Teton CME Order Routing | Starting socket receive thread. 2025-06-11 09:29:32.247 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-06-11 09:29:32.646 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2025-06-11 09:29:32.646 | Teton CME Order Routing | Sending logon request message. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Received logon response. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Server Name: SC DTC Server. Build=53189. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2025-06-11 09:29:32.903 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Trading is supported. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Order cancel and replace is supported. 2025-06-11 09:29:32.903 | Teton CME Order Routing | OCO Orders supported. 2025-06-11 09:29:32.903 | Teton CME Order Routing | Bracket Orders supported. 2025-06-11 09:29:32.903 | Teton CME Order Routing | MarketDepthIsSupported: 1 2025-06-11 09:29:32.903 | Teton CME Order Routing | Connected to server complete. 2025-06-11 09:29:32.905 | No download requests in the queue to start downloads for. 2025-06-11 09:29:32.905 | No download requests in the queue to start downloads for. 2025-06-11 09:29:32.905 | No download requests in the queue to start downloads for. 2025-06-11 09:29:32.905 | No download requests in the queue to start downloads for. 2025-06-11 09:29:32.905 | Updated verified funded futures trading account ending date to: 2025-07-11 13:29:32 2025-06-11 09:29:32.905 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2025-06-11 09:29:32.960 | Mapping TSLA-NQTV to TSLA-NQTV. Service code: nasdaq_exchange.data 2025-06-11 09:29:32.960 | Using symbol data fast lookup vector 2025-06-11 09:29:32.960 | Denali Data Feed | Starting real-time market data updates for: TSLA-NQTV (TSLA-NQTV). ID: 1 Service code: nasdaq_exchange.data 2025-06-11 09:29:32.960 | Denali Data Feed | Connecting to the server ds33.sierracharts.com. Port 443 2025-06-11 09:29:32.960 | Denali Data Feed | Requesting security definition data for: TSLA-NQTV (TSLA-NQTV). ID: 1 2025-06-11 09:29:32.961 | Added historical Intraday data request for TSLA-NQTV to the queue. 2025-06-11 09:29:32.961 | Intraday data recording state for symbol TSLA-NQTV is set to download 'Pending'. 2025-06-11 09:29:32.961 | Triggering next historical data download in queue. 2025-06-11 09:29:32.961 | DTC Client socket (2) | Creating socket. 2025-06-11 09:29:32.961 | DTC Client socket (2) | New receive buffer size: 0 2025-06-11 09:29:32.961 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2025-06-11 09:29:32.973 | Delaying start of download for TSLA-NQTV. 2025-06-11 09:29:32.974 | Updated verified funded futures trading account ending date to: 2025-07-11 13:29:32 2025-06-11 09:29:33.019 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: TSLA-NQTV. ID = 1 2025-06-11 09:29:33.029 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2025-06-02 16:04:06.141045 2025-06-11 09:29:33.061 | Denali Data Feed | Network connection to server complete. 2025-06-11 09:29:33.061 | Denali Data Feed | Starting socket receive thread. 2025-06-11 09:29:33.061 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2025-06-11 09:29:33.212 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-06-11 09:29:33.212 | Denali Data Feed | Sending logon request message. 2025-06-11 09:29:33.430 | Denali Data Feed | Received logon response. 2025-06-11 09:29:33.430 | Denali Data Feed | Server Name: SC Realtime Server. 2025-06-11 09:29:33.430 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-06-11 09:29:33.430 | Denali Data Feed | Successfully connected. 2025-06-11 09:29:33.430 | Denali Data Feed | Trading is not supported. 2025-06-11 09:29:33.430 | Denali Data Feed | MarketDepthIsSupported: 1 2025-06-11 09:29:33.430 | Denali Data Feed | Restarting real-time data updates for symbol: TSLA-NQTV -> TSLA-NQTV 2025-06-11 09:29:33.649 | Denali Data Feed | Real-time data for symbol TSLA-NQTV is currently unavailable. 2025-06-11 09:29:33.649 | Denali Data Feed | Received security definition for symbol TSLA-NQTV 2025-06-11 09:29:38.063 | HD Request # 11 | Downloading Intraday chart data for TSLA-NQTV to the file TSLA-NQTV.scid. Service: nasdaq_exchange.data 2025-06-11 09:29:38.063 | HD Request # 11 | Download start date-time: 2025-06-11 08:53:30.000000. File last date-time: 2025-06-11 08:53:30.509000 2025-06-11 09:29:38.063 | HD Request # 11 | Using server: ds30.sierracharts.com port 10150 2025-06-11 09:29:38.097 | Socket (3) | Creating socket. 2025-06-11 09:29:38.097 | Socket (3) | New receive buffer size: 0 2025-06-11 09:29:38.097 | Socket (3) | Connecting to IP: 67.214.125.11. 2025-06-11 09:29:38.303 | HD Request # 11 | Setting DTC encoding to Binary VLS 2025-06-11 09:29:38.303 | HD Request # 11 | Sending historical data logon request message. 2025-06-11 09:29:38.545 | HD Request # 11 | Requesting Intraday data. Start date-time: 2025-06-11 08:53:30. Record interval: 0. Symbol: TSLA-NQTV 2025-06-11 09:29:38.690 | HD Request # 11 | Decompressing data. 2025-06-11 09:29:38.765 | HD Request # 11 | Receiving Intraday data for TSLA-NQTV starting at 2025-06-11 08:53:30.493000 2025-06-11 09:29:38.873 | Socket (3) | CloseSocket call. 2025-06-11 09:29:38.874 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-06-11 09:29:38.874 | Historical data download thread signaled to stop. 2025-06-11 09:29:38.874 | HD Request # 11 | Timestamp of first Intraday data file record written: 2025-06-11 08:53:33.762000. 2025-06-11 09:29:38.874 | HD Request # 11 | Received 5033 Intraday data records from 2025-06-11 08:53:30.493000 to 2025-06-11 09:29:36.014001 (36.1 minutes. Delay: 2.9 seconds) and wrote 5031 records for TSLA-NQTV 2025-06-11 09:29:38.886 | HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2025-06-11 13:29:36.014001 2025-06-11 09:29:38.886 | HD Request # 11 | Completion time: 0s. 2025-06-11 09:29:38.886 | HD Request # 11 | Intraday data download complete for TSLA-NQTV. Unique request ID: 11 2025-06-11 09:29:38.886 | Removing historical data download ID 11. 2025-06-11 09:29:38.886 | Real-time Intraday chart data file updates started for TSLA-NQTV 2025-06-11 09:29:38.886 | Intraday chart data file opened for TSLA-NQTV 2025-06-11 09:29:38.886 | HD Request # 11 | Enabling Intraday chart updating for symbol. 2025-06-11 09:29:38.886 | 2025-06-11 09:29:38.886 | No download requests in the queue to start downloads for. 2025-06-11 09:29:38.946 | Socket (3) | Socket gracefully closed by remote side. 2025-06-11 09:29:38.946 | Socket (3) | Closed. |