Support Board
Date/Time: Sun, 15 Jun 2025 16:58:55 +0000
Post From: Delayed QQQ data feed despite active US Equities Consolidated Tape
| [2025-06-06 14:54:45] |
| User773764 - Posts: 10 |
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Hello: I followed your instructions: - Restarted Sierra Chart. - Cleared Message Log - Closed all chartbooks - Opened QQQ chartbook - Disconnected from data feed - Connected to data feed - Waited 10 sec - The message log is below I've also sent the message log directly from Sierra Chart > Window > Message Log > Send For Analysis Message Log: ----------------------------- 2025-06-06 14:48:26.501 | Software version: 2671 64-bit 2025-06-06 14:48:26.501 | Primary Thread ID: 840 2025-06-06 14:48:26.501 | Usage end date: 2025-08-20 2025-06-06 14:48:26.501 | Enabled for: Sierra Chart Historical Data Service. 2025-06-06 14:48:26.501 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-06-06 14:48:26.501 | Enabled for: Delayed Denali Exchange Data Feed. 2025-06-06 14:48:26.501 | Enabled for exchange2: CME (Trading Account Required) 2025-06-06 14:48:26.501 | Enabled for exchange2: CBOT (Trading Account Required) 2025-06-06 14:48:26.501 | Enabled for exchange2: COMEX (Trading Account Required) 2025-06-06 14:48:26.501 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-06-06 14:48:26.501 | Enabled for exchange2: US Equities Consolidated Tape 2025-06-06 14:48:26.501 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-06-06 14:48:26.501 | Current selected Data/Trading service: Teton CME Order Routing 2025-06-06 14:48:26.501 | Custom symbol settings values: enabled 2025-06-06 14:48:26.501 | Chart Update Interval: 1000 2025-06-06 14:48:26.501 | Intraday Data Storage Time Unit: 1 2025-06-06 14:48:26.501 | Time Zone: +00:00:00 (UTC+00) 2025-06-06 14:48:26.501 | 2025-06-06 14:48:26 Local computer time in UTC 2025-06-06 14:48:26.501 | 2025-06-06 14:48:26 Local computer time in SC Time Zone 2025-06-06 14:48:26.501 | 2025-06-06 14:45:10 Server time in UTC 2025-06-06 14:48:26.501 | Local computer UTC time and Server UTC time difference: 3 seconds. 2025-06-06 14:48:26.501 | Program path: C:\SierraChart\ 2025-06-06 14:48:26.501 | Data Files path: C:\SierraChart\Data\ 2025-06-06 14:48:26.501 | OS Version Number: 10.0 2025-06-06 14:48:26.501 | Locale Setting: C 2025-06-06 14:48:26.503 | DLLs: UserContributedStudies_64.dll 2025-06-06 14:48:26.503 | Allowed protected custom studies: 2025-06-06 14:48:26.503 | Crash reporter started: true 2025-06-06 14:48:26.503 | 2025-06-06 14:48:35.287 | Saved Chartbook: 01 - CL.cht. Time: 0.0029 seconds. 2025-06-06 14:48:35.290 | Saved Chartbook: 01 - GC.cht. Time: 0.0027 seconds. 2025-06-06 14:48:35.294 | Saved Chartbook: 01 - NQ.cht. Time: 0.0029 seconds. 2025-06-06 14:48:35.301 | Saved Chartbook: 02 - BTC.cht. Time: 0.0068 seconds. 2025-06-06 14:48:35.309 | Saved Chartbook: 02 - CL.cht. Time: 0.0073 seconds. 2025-06-06 14:48:35.316 | Saved Chartbook: 02 - GC.cht. Time: 0.0069 seconds. 2025-06-06 14:48:35.324 | Saved Chartbook: 02 - NQ.cht. Time: 0.0071 seconds. 2025-06-06 14:48:35.331 | Saved Chartbook: 03 - NQ D.cht. Time: 0.0068 seconds. 2025-06-06 14:48:35.339 | Saved Chartbook: 02 - QQQ.cht. Time: 0.0069 seconds. 2025-06-06 14:48:35.346 | Saved Chartbook: 02 - MGC.cht. Time: 0.0071 seconds. 2025-06-06 14:48:35.354 | Saved Chartbook: 02 - MNQ.cht. Time: 0.0070 seconds. 2025-06-06 14:48:38.562 | Unsubscribed from market depth data for MGCQ25_FUT_CME 2025-06-06 14:48:38.562 | Unsubscribed from market depth data for MNQM25_FUT_CME 2025-06-06 14:48:38.562 | Unsubscribed from market depth data for NQM25_FUT_CME 2025-06-06 14:48:46.036 | QQQ-NQTV 1 Min #1 | Reloading chart. 2025-06-06 14:48:46.064 | QQQ-NQTV 1 Min #1 | Chart data loading complete. 2025-06-06 14:49:01.035 | QQQ-NQTV[M] 1 Min #1 | Reloading chart. 2025-06-06 14:49:01.072 | QQQ-NQTV[M] 1 Min #1 | Chart data loading complete. 2025-06-06 14:49:10.476 | File >> Disconnect selected. 2025-06-06 14:49:10.476 | Teton CME Order Routing | Waiting for socket receive thread to end 2025-06-06 14:49:10.476 | DTC Client socket (1) | CloseSocket call. 2025-06-06 14:49:10.476 | DTC Client socket (1) | Max send buffers used during socket life: 3 2025-06-06 14:49:10.476 | DTC Client socket (1) | Max send buffer size during socket life: 259 2025-06-06 14:49:10.476 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:10.477 | Denali Data Feed | Waiting for socket receive thread to end 2025-06-06 14:49:10.477 | DTC Client socket (3) | CloseSocket call. 2025-06-06 14:49:10.477 | Denali Data Feed | Disconnected from the server. 2025-06-06 14:49:10.477 | SC Data with Depth | Waiting for socket receive thread to end 2025-06-06 14:49:10.477 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:10.478 | DTC Client socket (6) | CloseSocket call. 2025-06-06 14:49:10.478 | SC Data with Depth | Disconnected from the server. 2025-06-06 14:49:10.478 | Delayed Data Feed | Waiting for socket receive thread to end 2025-06-06 14:49:10.478 | DTC Client socket (6) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:10.478 | DTC Client socket (7) | CloseSocket call. 2025-06-06 14:49:10.478 | Delayed Data Feed | Disconnected from the server. 2025-06-06 14:49:10.478 | Teton CME Order Routing | Disconnected. 2025-06-06 14:49:10.478 | DTC Client socket (7) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:10.508 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-06-06 14:49:10.508 | DTC Client socket (1) | Closed. 2025-06-06 14:49:10.591 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-06-06 14:49:10.591 | DTC Client socket (3) | Closed. 2025-06-06 14:49:10.626 | DTC Client socket (7) | Socket gracefully closed by remote side. 2025-06-06 14:49:10.626 | DTC Client socket (7) | Closed. 2025-06-06 14:49:10.627 | DTC Client socket (6) | Socket gracefully closed by remote side. 2025-06-06 14:49:10.627 | DTC Client socket (6) | Closed. 2025-06-06 14:49:19.711 | 2025-06-06 14:49:19.711 | Teton CME Order Routing | Firm: Phillip Capital 2025-06-06 14:49:19.711 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11089 2025-06-06 14:49:19.712 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-06-06 14:49:19.712 | DTC Client socket (1) | New receive buffer size: 0 2025-06-06 14:49:19.712 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-06-06 14:49:19.742 | Teton CME Order Routing | Network connection to server complete. 2025-06-06 14:49:19.742 | Teton CME Order Routing | Starting socket receive thread. 2025-06-06 14:49:19.742 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-06-06 14:49:19.836 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2025-06-06 14:49:19.836 | Teton CME Order Routing | Sending logon request message. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Received logon response. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Server Name: SC DTC Server. Build=53189. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2025-06-06 14:49:19.925 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Trading is supported. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Order cancel and replace is supported. 2025-06-06 14:49:19.925 | Teton CME Order Routing | OCO Orders supported. 2025-06-06 14:49:19.925 | Teton CME Order Routing | Bracket Orders supported. 2025-06-06 14:49:19.925 | Teton CME Order Routing | MarketDepthIsSupported: 1 2025-06-06 14:49:19.925 | Teton CME Order Routing | Connected to server complete. 2025-06-06 14:49:19.927 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-06-06 14:49:19.927 | Updated verified funded futures trading account ending date to: 2025-07-06 14:49:19 2025-06-06 14:49:19.927 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2025-06-06 14:49:19.929 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2025-06-06 00:03:30.128933 2025-06-06 14:49:19.956 | Updated verified funded futures trading account ending date to: 2025-07-06 14:49:19 2025-06-06 14:49:20.062 | Mapping QQQ-NQTV to QQQ-NQTV. Service code: nasdaq_exchange.data 2025-06-06 14:49:20.062 | Using symbol data fast lookup vector 2025-06-06 14:49:20.062 | Delayed Data Feed | Starting real-time market data updates for: QQQ-NQTV (QQQ-NQTV). ID: 1 Service code: nasdaq_exchange.data 2025-06-06 14:49:20.062 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2025-06-06 14:49:20.063 | Delayed Data Feed | Requesting security definition data for: QQQ-NQTV (QQQ-NQTV). ID: 1 2025-06-06 14:49:20.063 | Added historical Intraday data request for QQQ-NQTV to the queue. 2025-06-06 14:49:20.063 | Intraday data recording state for symbol QQQ-NQTV is set to download 'Pending'. 2025-06-06 14:49:20.063 | Triggering next historical data download in queue. 2025-06-06 14:49:20.063 | DTC Client socket (2) | Creating socket. 2025-06-06 14:49:20.063 | DTC Client socket (2) | New receive buffer size: 0 2025-06-06 14:49:20.063 | DTC Client socket (2) | Connecting to IP: 64.152.155.116. 2025-06-06 14:49:20.069 | Delaying start of download for QQQ-NQTV. 2025-06-06 14:49:20.096 | Delayed Data Feed | Network connection to server complete. 2025-06-06 14:49:20.096 | Delayed Data Feed | Starting socket receive thread. 2025-06-06 14:49:20.096 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-06-06 14:49:20.144 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-06-06 14:49:20.144 | Delayed Data Feed | Sending logon request message. 2025-06-06 14:49:20.269 | Delayed Data Feed | Received logon response. 2025-06-06 14:49:20.269 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-06-06 14:49:20.269 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-06-06 14:49:20.269 | Delayed Data Feed | Successfully connected. 2025-06-06 14:49:20.269 | Delayed Data Feed | Trading is not supported. 2025-06-06 14:49:20.269 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-06-06 14:49:20.269 | Delayed Data Feed | Restarting real-time data updates for symbol: QQQ-NQTV -> QQQ-NQTV 2025-06-06 14:49:20.394 | Delayed Data Feed | Setting external service identifier for symbol QQQ-NQTV to 8363 2025-06-06 14:49:20.394 | Delayed Data Feed | Received security definition for symbol QQQ-NQTV 2025-06-06 14:49:25.640 | HD Request # 9 | Downloading Intraday chart data for QQQ-NQTV to the file QQQ-NQTV.scid. Service: nasdaq_exchange.data 2025-06-06 14:49:25.640 | HD Request # 9 | Download start date-time: 2025-06-06 14:34:09.000000. File last date-time: 2025-06-06 14:34:09.000000 2025-06-06 14:49:25.640 | HD Request # 9 | Using server: ds33.sierracharts.com port 10150 2025-06-06 14:49:25.659 | Socket (3) | Creating socket. 2025-06-06 14:49:25.659 | Socket (3) | New receive buffer size: 0 2025-06-06 14:49:25.659 | Socket (3) | Connecting to IP: 69.39.70.245. 2025-06-06 14:49:25.767 | HD Request # 9 | Setting DTC encoding to Binary VLS 2025-06-06 14:49:25.767 | HD Request # 9 | Sending historical data logon request message. 2025-06-06 14:49:25.871 | HD Request # 9 | Requesting Intraday data. Start date-time: 2025-06-06 14:34:09. Record interval: 1. Symbol: QQQ-NQTV 2025-06-06 14:49:25.920 | HD Request # 9 | Decompressing data. 2025-06-06 14:49:25.969 | HD Request # 9 | Receiving Intraday data for QQQ-NQTV starting at 2025-06-06 14:34:09.293000 2025-06-06 14:49:25.970 | Socket (3) | CloseSocket call. 2025-06-06 14:49:25.970 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:25.970 | Historical data download thread signaled to stop. 2025-06-06 14:49:25.970 | HD Request # 9 | Timestamp of first Intraday data file record written: 2025-06-06 14:34:09.293000. 2025-06-06 14:49:25.970 | HD Request # 9 | Received 15 Intraday data records from 2025-06-06 14:34:09.293000 to 2025-06-06 14:34:23.276000 (14.0 seconds. Delay: 15.0 minutes) and wrote 15 records for QQQ-NQTV 2025-06-06 14:49:25.971 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2025-06-06 14:34:23.276000 2025-06-06 14:49:25.971 | Added 2 Time and Sales records to Intraday data file for QQQ-NQTV after download. 2025-06-06 14:49:25.971 | HD Request # 9 | Completion time: 0s. 2025-06-06 14:49:25.971 | HD Request # 9 | Intraday data download complete for QQQ-NQTV. Unique request ID: 9 2025-06-06 14:49:25.971 | Removing historical data download ID 9. 2025-06-06 14:49:25.971 | Real-time Intraday chart data file updates started for QQQ-NQTV 2025-06-06 14:49:25.972 | Opened cached Intraday file: C:\SierraChart\Data\QQQ-NQTV.scid. Thread ID: 840 2025-06-06 14:49:25.972 | Intraday chart data file opened for QQQ-NQTV 2025-06-06 14:49:25.972 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2025-06-06 14:49:25.972 | 2025-06-06 14:49:25.972 | No download requests in the queue to start downloads for. 2025-06-06 14:49:26.023 | Socket (3) | Socket gracefully closed by remote side. 2025-06-06 14:49:26.023 | Socket (3) | Closed. 2025-06-06 14:49:58.045 | The message log has been sent to support. * 2025-06-06 14:49:58.046 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. 2025-06-06 14:49:58.046 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 0 2025-06-06 14:49:58.046 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 64.152.155.19. 2025-06-06 14:49:58.251 | The Message Log was sent. Result: Message Log received. * 2025-06-06 14:49:58.496 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. 2025-06-06 14:49:58.496 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. 2025-06-06 14:49:58.529 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. 2025-06-06 14:49:58.529 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. Date Time Of Last Edit: 2025-06-06 15:00:02
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