Support Board

Date/Time: Sun, 15 Jun 2025 16:43:02 +0000

Post From: Can`t Place an Order

[2025-06-03 14:57:42] Link To Thread - Link To Post [Go To First Post]
VenoYoTiK - Posts: 23
Hello, I’m currently running 3 Apex accounts using the “Order Allocation” feature. Since the beginning of June, I’ve been encountering an issue where every time I place an order, I get disconnected from my data feed. Additionally, when I try to cancel an order, it appears to get stuck — although this seems to be just a visual glitch, as the order disappears after restarting the platform. As shown in the attached screenshot, a specific error message appears when the issue occurs. It seems that placing an order is triggering the data feed disconnection. https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=121662 https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=121663


Screenshot 2025-06-03 at 16.48.37.png / V - Attached On 2025-06-03 14:57:09 UTC - Size: 2.41 MB - 204 views Screenshot 2025-06-03 at 16.54.26.png / V - Attached On 2025-06-03 14:57:15 UTC - Size: 2.37 MB - 201 views