Support Board
Date/Time: Sun, 15 Jun 2025 16:38:51 +0000
Post From: Connection Issue
| [2025-06-03 11:51:37] |
| User867930 - Posts: 8 |
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I have been attempting to connect to the real-time trading facility for 2 days and have been unsuccessful. I have been in contact with Ironbeam Support and they state that the connections to the Teton system is correct but I still can't place trades. Ironbeam insists that I contact you regarding this problem. I believe that the issue may be getting my account information into the system but I can't locate that subject information anywhere in the documentation. The Chart Trading and the DOM only provide me with two account choices; Sim1 and Sim2 but no live trading account. Please assist me in enabling me to trade through the Sierra Chart platform. Paul |