Support Board
Date/Time: Sun, 15 Jun 2025 17:30:21 +0000
Post From: my chartbook isint laoding
| [2025-06-02 22:53:26] |
| User357195 - Posts: 139 |
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SC: I think I found a robust workaround for the long time to populate Sierra Charts using the Rithmic feed: Here is what I did to make the charts load as they should instead of taking 10 or 15 minutes: I changed the Continuous Contract to "NONE" at "Chart >> Chart Settings >> Symbol >> Continuous Contract". Then I turned off the auto rollover by changing the "YES" to "NO" Then, I tried to load my CL chartbook and my chartbook that has ES, GC and NQ charts in it; and, it loaded with no problem in about 5 seconds. For some reason, sometimes Rithmic and Sierra Charts don't communicate as would be the optimum, when the continuous contract is set to "auto rollover" using volume based. I changed it to "NO" for auto rollover and "NONE" for how to determine the rollover time, ie, Date based or Volume based. I will just rollover each contract manually. It only takes a few seconds to do the rollover manually. Who shall I send my $500 software testing and consulting bill to? How about John - SC Support or maybe Sierra Charts Engineering? :+) Let me guess....my check is in the mail? :+) Sierra Charts are the best, in my not so humble opinion. Date Time Of Last Edit: 2025-06-02 22:55:55
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