Support Board
Date/Time: Sun, 15 Jun 2025 16:18:34 +0000
Post From: problems courrent selected service (list)
| [2025-06-02 21:11:50] |
| John - SC Support - Posts: 40422 |
|
Since you are setup to get the data from our Denali Exchange Data Feed, have you removed the entries on the "Data/Trade Service Settings" for the "Market Data Username/Password" and the "Historical Data Username/Password" and then tried to connect to Rithmic? If the above does not resolve the issue and you have done everything else on the link given in post #4, then there is nothing else we know to do. This issue is from Rithmic, as they own the interface to Sierra Chart. They need to resolve this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |