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Date/Time: Mon, 16 Jun 2025 02:13:02 +0000



Post From: No Live Data

[2025-05-27 17:52:53]
Alex Q - Posts: 115
When I boot up the program it loads all historical data to that moment, but I am not getting any live data incoming after that.

2025-05-27 10:51:09.555 | Software version: 2695 64-bit
2025-05-27 10:51:09.555 | Primary Thread ID: 276
2025-05-27 10:51:09.555 | Usage end date: 2025-06-01
2025-05-27 10:51:09.555 | Enabled for: Advanced Features 2.
2025-05-27 10:51:09.555 | Enabled for: Sierra Chart Historical Data Service.
2025-05-27 10:51:09.555 | Enabled for: Denali Real-Time Exchange Data Feed.
2025-05-27 10:51:09.555 | Enabled for: Delayed Denali Exchange Data Feed.
2025-05-27 10:51:09.555 | Enabled for exchange2: CME (Trading Account Required)
2025-05-27 10:51:09.555 | Enabled for exchange2: CBOT (Trading Account Required)
2025-05-27 10:51:09.555 | Enabled for exchange2: COMEX (Trading Account Required)
2025-05-27 10:51:09.555 | Enabled for exchange2: NYMEX (Trading Account Required)
2025-05-27 10:51:09.555 | Enabled for exchange2: CBOE Global Indexes
2025-05-27 10:51:09.555 | Allow Support for Sierra Chart Data Feeds is enabled.
2025-05-27 10:51:09.555 | Current selected Data/Trading service: Rithmic Direct - DTC
2025-05-27 10:51:09.555 | Custom symbol settings values: enabled
2025-05-27 10:51:09.555 | Chart Update Interval: 1000
2025-05-27 10:51:09.555 | Intraday Data Storage Time Unit: 0
2025-05-27 10:51:09.555 | Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00)
2025-05-27 10:51:09.555 | 2025-05-27 17:51:09 Local computer time in UTC
2025-05-27 10:51:09.555 | 2025-05-27 10:51:09 Local computer time in SC Time Zone
2025-05-27 10:51:09.555 | 2025-05-27 17:43:46 Server time in UTC
2025-05-27 10:51:09.555 | Local computer UTC time and Server UTC time difference: 1 seconds.
2025-05-27 10:51:09.555 | Program path: Z:\Volumes\Sierra Chart\Sierra Chart\
2025-05-27 10:51:09.555 | Data Files path: Z:\Volumes\Sierra Chart\Sierra Chart\Data\
2025-05-27 10:51:09.555 | OS Version Number: 10.0
2025-05-27 10:51:09.555 | Locale Setting: C
2025-05-27 10:51:09.556 | DLLs: DeltaData2_64.dll, DeltaData_64.dll, Template_64.dll, UserContributedStudies_64.dll
2025-05-27 10:51:09.556 | Allowed protected custom studies:
2025-05-27 10:51:09.556 | Crash reporter started: true
2025-05-27 10:51:09.556 |
2025-05-27 10:51:09.581 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443
2025-05-27 10:51:09.585 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:09.586 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:09.586 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:09.642 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:09.642 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:09.642 | DTC Client socket (2) | Closed.
2025-05-27 10:51:09.642 | Denali Data Feed | Failed connections: 142
2025-05-27 10:51:09.642 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:09.642 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:09.642 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.
2025-05-27 10:51:12.642 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443
2025-05-27 10:51:12.646 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:12.646 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:12.646 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:12.702 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:12.702 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:12.702 | DTC Client socket (2) | Closed.
2025-05-27 10:51:12.702 | Denali Data Feed | Failed connections: 143
2025-05-27 10:51:12.702 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:12.702 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:12.702 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.
2025-05-27 10:51:13.486 | Chart #6 has tagged chart #1 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:13.486 | Chart #6 has tagged chart #2 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:13.486 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:13.486 | Chart #6 has tagged chart #4 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:13.486 | ESM5.CME [CBV][M] 390 Min #6 | Chart data loading complete.
2025-05-27 10:51:15.703 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443
2025-05-27 10:51:15.705 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:15.705 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:15.705 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:15.760 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:15.760 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:15.760 | DTC Client socket (2) | Closed.
2025-05-27 10:51:15.760 | Denali Data Feed | Failed connections: 144
2025-05-27 10:51:15.760 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:15.760 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:15.760 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.
2025-05-27 10:51:18.761 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443
2025-05-27 10:51:18.762 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:18.763 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:18.763 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:18.821 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:18.821 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:18.821 | DTC Client socket (2) | Closed.
2025-05-27 10:51:18.821 | Denali Data Feed | Failed connections: 145
2025-05-27 10:51:18.821 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:18.821 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:18.821 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.
2025-05-27 10:51:20.498 | Chart #10 has tagged chart #4 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:20.498 | Chart #10 has tagged chart #5 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:20.498 | ESM5.CME [CBV][M] 240 Min #10 | Chart data loading complete.
2025-05-27 10:51:20.922 | ESM5.CME [CBV][M] 390 Min #5 | Chart data loading complete.
2025-05-27 10:51:20.935 | ESM5.CME [CBV][M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.210 | ESM5.CME [CBV][M] 240 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.227 | Chart #3 has tagged chart #1 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.269 | ESM5.CME [CBV][M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.693 | ESM5.CME [CBV][M] #4 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.771 | ESM5.CME[M] 5 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.772 | Chart #2 has tagged chart #1 for full recalculation. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.784 | ESM5.CME [CBV][M] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ES Intraday.Cht
2025-05-27 10:51:21.823 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 443
2025-05-27 10:51:21.825 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:21.825 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:21.825 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:21.881 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:21.881 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:21.881 | DTC Client socket (2) | Closed.
2025-05-27 10:51:21.881 | Denali Data Feed | Failed connections: 146
2025-05-27 10:51:21.881 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:21.881 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:21.881 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.
2025-05-27 10:51:24.883 | Denali Data Feed | Connecting to the server ds13.sierracharts.com. Port 10048
2025-05-27 10:51:24.884 | DTC Client socket (2) | Creating socket.
2025-05-27 10:51:24.885 | DTC Client socket (2) | New receive buffer size: 0
2025-05-27 10:51:24.885 | DTC Client socket (2) | Connecting to IP: 69.39.70.246.
2025-05-27 10:51:24.941 | DTC Client socket (2) | Connect event error. Windows error code 10061: Connection refused. *
2025-05-27 10:51:24.943 | DTC Client socket (2) | CloseSocket call.
2025-05-27 10:51:24.943 | Denali Data Feed | Failed connections: 147
2025-05-27 10:51:24.943 | DTC Client socket (2) | Closed.
2025-05-27 10:51:24.943 | DTC Client socket (0) | CloseSocket call.
2025-05-27 10:51:24.943 | Denali Data Feed | Disconnected from the server.
2025-05-27 10:51:24.943 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds.