Support Board
Date/Time: Mon, 16 Jun 2025 01:54:45 +0000
Post From: Potential CME Data and Order Routing Interruption - 1 AM to 7 AM May 27, 2025
| [2025-05-27 13:33:07] |
| Sierra_Chart Engineering - Posts: 19924 |
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Regarding this, there was an interruption, but it was completely opposite of what we were told. From what we can tell from logging and monitoring, the Cogent connection that we have did not have any interruption but the Zayo connection we have, a newer one, was interrupted. Completely opposite of what we were told. Cogent said there would be downtime. Zayo said their own circuit was not going to be affected. The Cogent connection was not affected and the Zayo circuit went down during part of the specified time range. Order routing was not impacted. This simply confirms, what we have been told, that these carriers lie and they cannot be trusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-27 13:35:09
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