Support Board
Date/Time: Mon, 16 Jun 2025 02:32:48 +0000
Post From: Max Downloads Exceeded
| [2025-05-27 02:00:24] |
| Sierra_Chart Engineering - Posts: 19924 |
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It is not dependent on the number of days to be downloaded. That is not an issue. It is the number of requests. Refer to: Sierra Chart Historical Data Service: Daily Data Download Limit Here is an example request that counts towards the limit: 2025-05-26 21:59:36.874 | HD Request # 89 | Downloading Historical Daily chart data for PLN25_FUT_CME. Starting date: 2025-04-04. Service: sc_futures_direct.dtc.trading
2025-05-26 21:59:37.056 | HD Request # 89 | Requesting historical Daily data for PLN25 starting at 2025-04-03. SC External HD service. 2025-05-26 21:59:37.247 | HD Request # 89 | Receiving historical Daily data for PLN25_FUT_CME starting at 2025-04-04. 2025-05-26 21:59:37.247 | HD Request # 89 | Writing historical Daily data to the file PLN25_FUT_CME.dly. 2025-05-26 21:59:37.252 | HD Request # 89 | Bytes received: 1949 2025-05-26 21:59:37.252 | HD Request # 89 | Received 37 Daily data records from 2025-04-04 00:00:00 to 2025-05-27 00:00:00 (54.0 days) and wrote 36 records for PLN25_FUT_CME 2025-05-26 21:59:37.252 | HD Request # 89 | Completion time: 1s. 2025-05-26 21:59:37.252 | HD Request # 89 | Daily data download complete for PLN25_FUT_CME. Unique request ID: 89 See the text we have highlighted. This is how you can identify the particular queries that count towards this limit. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-27 02:01:15
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