Support Board

Date/Time: Sat, 04 May 2024 23:57:24 +0000

Post From: Chart not updating

[2013-05-15 14:59:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Do you have Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Record True Real-Time Data in Intraday Charts enabled? If so, then disable it and reconnect to the data feed. Also, please refer to help topic 3 here: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing