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Date/Time: Sat, 12 Jul 2025 03:42:14 +0000



Post From: problem to get live level2 data

[2025-05-23 13:24:10]
Sierra_Chart Engineering - Posts: 20184
There was a problem, with historical market depth data for NASDAQ TotalView symbols.

This has now been resolved, but you need to delete the historical market depth data files for the affected symbols from May 15 through May 22:
Chart Data and Chart Data Files: Deleting a Market Depth Data File

There is no historical market depth data available on Sierra Chart servers for NASDAQ TotalView Symbols for this date range. It had to be deleted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-05-23 13:25:11