Support Board
Date/Time: Mon, 02 Jun 2025 14:11:34 +0000
Post From: chartbook sharing interface - documentation
| [2025-05-21 15:45:26] |
| Sierra_Chart Engineering - Posts: 19786 |
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We need to do a remote assistance session with the user having this problem: Sometimes for some subscibers it just doesnt want to pull the latest version
We will determine the cause, and we are going to think about the best method to troubleshoot this. Probably there is already more than enough debugging information in the Message Log for us to figure this out. We have to think about how to handle Symbol differences between the source Chartbook, and when using a different Data/Trading service by the receiver: or they need to subscribe and then unsubscribe to not constantly have to use Edit-translate symbols to current service.
We will work this out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-21 15:45:54
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