Support Board
Date/Time: Sun, 06 Jul 2025 17:05:28 +0000
Post From: 1st time connecting problems to
| [2025-05-20 21:31:20] |
| John - SC Support - Posts: 40745 |
|
Check the "Clearing Firm" that you have set in the "Data/Trade Service Settings" and make sure it is set properly for the Broker/Clearing Firm you are using. If the above is correct, then you need to check with your broker to see if they have finished setting up your Teton account. Also make sure they have your Sierra Chart Account Name correct, as that is used to connect between your Sierra Chart software and your Teton account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |