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Date/Time: Tue, 26 Aug 2025 22:54:37 +0000



Post From: “DTC Protocol Server Settings” not showing after activating Package 10

[2025-05-19 22:32:33]
Sierra_Chart Engineering - Posts: 20740
Yes we were going to say you do need to set the Server Port number to 11099:
https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=120875

In the last screenshot we see you have done this.

Set Automatically Use JSON Compacting coding to No in the Server Settings. Although thinking about it, that should not matter.

From the DTC sub instance after trying to connect:

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

This will provide us the additional information we need.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-05-19 22:33:04