Support Board
Date/Time: Sat, 05 Jul 2025 11:15:50 +0000
Post From: Using Apex Funded account, purchased Denali data yet historical data not loading
| [2025-05-16 20:06:35] |
| ACW1988 - Posts: 7 |
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2025-05-16 20:03:48.409 | Trade activity files set size: 27 2025-05-16 20:03:48.414 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-05-16 20:03:48.414 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2025-05-16 20:03:48.414 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2025-05-16 20:03:48.414 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2025-05-16 20:03:48.427 | Reading Internal Order ID file. 2025-05-16 20:03:48.432 | Reading Trade Orders file. 2025-05-16 20:03:48.433 | Reading Trade Positions file. 2025-05-16 20:03:48.433 | Reading Trade Account Data files. 2025-05-16 20:03:48.437 | Software version: 2757 64-bit 2025-05-16 20:03:48.437 | Primary Thread ID: 16772 2025-05-16 20:03:48.437 | Usage end date: 2025-06-09 2025-05-16 20:03:48.437 | Enabled for: Advanced Features 2. 2025-05-16 20:03:48.437 | Enabled for: Sierra Chart Historical Data Service. 2025-05-16 20:03:48.437 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-05-16 20:03:48.437 | Enabled for: Delayed Denali Exchange Data Feed. 2025-05-16 20:03:48.437 | Enabled for exchange2: CME 2025-05-16 20:03:48.437 | Enabled for exchange2: CBOT 2025-05-16 20:03:48.437 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-05-16 20:03:48.437 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-05-16 20:03:48.437 | Custom symbol settings values: enabled 2025-05-16 20:03:48.437 | Chart Update Interval: 400 2025-05-16 20:03:48.437 | Intraday Data Storage Time Unit: 0 2025-05-16 20:03:48.437 | Time Zone: +00:00:00 (UTC+00) 2025-05-16 20:03:48.437 | 2025-05-16 20:03:48 Local computer time in UTC 2025-05-16 20:03:48.437 | 2025-05-16 20:03:48 Local computer time in SC Time Zone 2025-05-16 20:03:48.437 | 2025-05-16 20:03:47 Server time in UTC 2025-05-16 20:03:48.437 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-05-16 20:03:48.437 | Program path: C:\SierraChart\ 2025-05-16 20:03:48.437 | Data Files path: C:\SierraChart\Data\ 2025-05-16 20:03:48.437 | OS Version Number: 10.0 2025-05-16 20:03:48.437 | Locale Setting: C 2025-05-16 20:03:48.437 | DLLs: UserContributedStudies_64.dll 2025-05-16 20:03:48.437 | Allowed protected custom studies: 2025-05-16 20:03:48.437 | Crash reporter started: true 2025-05-16 20:03:48.437 | 2025-05-16 20:03:48.437 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2025-05-16 20:03:48.554 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-05-16 20:03:48.579 | Received 5 login tokens. 2025-05-16 20:03:48.587 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-05-16 20:03:48.587 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-05-16 20:03:48.641 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81265 2025-05-16 20:03:48.641 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-05-16 20:03:48.883 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2025-05-16 20:03:48.883 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2025-05-16 20:03:48.919 | Symbol settings MD5 received. Request ID: 1. 2025-05-16 20:03:48.919 | Symbol settings are up-to-date for rithmic_v2.trading. 2025-05-16 20:03:48.921 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2025-05-16 20:03:48.921 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2025-05-16 20:03:50.939 | Requested user files to download. 2025-05-16 20:03:52.943 | 2025-05-16 20:03:52.943 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-05-16 20:03:52.943 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-05-16 20:03:52.945 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-05-16 20:03:52.968 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-05-16 20:03:52.969 | DTC Client socket (1) | New receive buffer size: 0 2025-05-16 20:03:52.969 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-05-16 20:03:53.020 | Rithmic Direct - DTC | Network connection to server complete. 2025-05-16 20:03:53.020 | Rithmic Direct - DTC | Starting socket receive thread. 2025-05-16 20:03:53.020 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-05-16 20:03:53.020 | Rithmic Direct - DTC | Sending logon request message. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Received logon response. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Server Name: . 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Successfully connected. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Trading is supported. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | OCO Orders supported. 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-05-16 20:03:53.147 | Rithmic Direct - DTC | Connected to server complete. 2025-05-16 20:03:53.150 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-05-16 20:03:56.158 | Files to Open on Startup | Opening file: shorttermtrend.Cht 2025-05-16 20:03:56.166 | NQM5.CME 1 Min #1 | Reloading chart. 2025-05-16 20:03:56.170 | NQM5.CME 5 Min #2 | Reloading chart. 2025-05-16 20:03:56.170 | Files to Open on Startup | Opening file: SimpleScalp.cht 2025-05-16 20:03:56.175 | NQM5.CME #4 | Reloading chart. 2025-05-16 20:03:56.176 | NQM5.CME #4 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.177 | NQM5.CME #4 | Chart data loading complete. 2025-05-16 20:03:56.229 | NQM5.CME #1 | Reloading chart. 2025-05-16 20:03:56.238 | NQM5.CME 1200 Trades #5 | Reloading chart. 2025-05-16 20:03:56.239 | Files to Open on Startup | Opening file: Longtermtrend.cht 2025-05-16 20:03:56.247 | NQM5.CME 60 Min #1 | Reloading chart. 2025-05-16 20:03:56.253 | NQM5.CME Daily #2 | Reloading chart. 2025-05-16 20:03:56.257 | NQM5.CME Daily #3 | Reloading chart. 2025-05-16 20:03:56.262 | NQM5.CME Weekly #4 | Reloading chart. 2025-05-16 20:03:56.270 | NQM5.CME 60 Min #5 | Reloading chart. 2025-05-16 20:03:56.271 | Files to Open on Startup | Opening file: vwapandrotation.cht 2025-05-16 20:03:56.277 | NQM5.CME 5 Min #5 | Reloading chart. 2025-05-16 20:03:56.287 | NQM5.CME 30 Min #1 | Reloading chart. 2025-05-16 20:03:56.292 | NQM5.CME 1 Min #1 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.292 | NQM5.CME 1 Min #1 | Chart data loading complete. 2025-05-16 20:03:56.293 | NQM5.CME 5 Min #2 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.293 | NQM5.CME 5 Min #2 | Chart data loading complete. 2025-05-16 20:03:56.294 | NQM5.CME 1200 Trades #5 | StartDateTimeForLoadingOrderFills: 2022-02-01 00:00:00 2025-05-16 20:03:56.294 | NQM5.CME 1200 Trades #5 | Chart data loading complete. 2025-05-16 20:03:56.295 | NQM5.CME Daily #2 | Chart data loading complete. 2025-05-16 20:03:56.295 | NQM5.CME Daily #3 | Chart data loading complete. 2025-05-16 20:03:56.296 | NQM5.CME #1 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.296 | NQM5.CME #1 | Chart data loading complete. 2025-05-16 20:03:56.297 | NQM5.CME 60 Min #1 | Chart data loading complete. 2025-05-16 20:03:56.297 | NQM5.CME Weekly #4 | Chart data loading complete. 2025-05-16 20:03:56.298 | NQM5.CME 60 Min #5 | Chart data loading complete. 2025-05-16 20:03:56.299 | NQM5.CME 5 Min #5 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.303 | NQM5.CME 5 Min #5 | Chart data loading complete. 2025-05-16 20:03:56.307 | NQM5.CME 30 Min #1 | StartDateTimeForLoadingOrderFills: 2024-05-09 00:00:00 2025-05-16 20:03:56.310 | NQM5.CME 30 Min #1 | Chart data loading complete. 2025-05-16 20:03:56.579 | Mapping NQM5.CME to NQM25. Service code: cme 2025-05-16 20:03:56.579 | Using symbol data fast lookup vector 2025-05-16 20:03:56.579 | Denali Data Feed | Starting real-time market data updates for: NQM5.CME (NQM25). ID: 1 Service code: cme 2025-05-16 20:03:56.581 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 2025-05-16 20:03:56.581 | Denali Data Feed | Requesting security definition data for: NQM5.CME (NQM25). ID: 1 2025-05-16 20:03:56.581 | Starting DelayedDownloadMonitoringTimer 2025-05-16 20:03:56.581 | Starting HDTimeoutTimer 2025-05-16 20:03:56.581 | Added historical Intraday data request for NQM5.CME to the queue. 2025-05-16 20:03:56.581 | Intraday data recording state for symbol NQM5.CME is set to download 'Pending'. 2025-05-16 20:03:56.582 | DTC Client socket (2) | Creating socket. 2025-05-16 20:03:56.582 | DTC Client socket (2) | New receive buffer size: 0 2025-05-16 20:03:56.582 | DTC Client socket (2) | Connecting to IP: 64.152.155.18. 2025-05-16 20:03:56.583 | Triggering next historical data download in queue. 2025-05-16 20:03:56.584 | Delaying start of download for NQM5.CME. 2025-05-16 20:03:56.624 | Denali Data Feed | Network connection to server complete. 2025-05-16 20:03:56.624 | Denali Data Feed | Starting socket receive thread. 2025-05-16 20:03:56.624 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-05-16 20:03:56.662 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-05-16 20:03:56.662 | Denali Data Feed | Sending logon request message. 2025-05-16 20:03:57.168 | Denali Data Feed | Received logon response. 2025-05-16 20:03:57.168 | Denali Data Feed | Server Name: SC Realtime Server. 2025-05-16 20:03:57.168 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-05-16 20:03:57.168 | Denali Data Feed | Successfully connected. 2025-05-16 20:03:57.168 | Denali Data Feed | Trading is not supported. 2025-05-16 20:03:57.168 | Denali Data Feed | MarketDepthIsSupported: 1 2025-05-16 20:03:57.168 | Denali Data Feed | Restarting real-time data updates for symbol: NQM5.CME -> NQM25 2025-05-16 20:03:57.285 | Denali Data Feed | Setting external service identifier for symbol NQM5.CME to 42005804 2025-05-16 20:03:57.285 | Denali Data Feed | Received security definition for symbol NQM5.CME 2025-05-16 20:03:58.133 | Requesting market depth updates for: NQM5.CME if supported. NumLevels=100 2025-05-16 20:03:58.192 | Denali Data Feed | Clearing market depth for NQM5.CME 2025-05-16 20:04:02.577 | HD Request # 1 | Downloading Intraday chart data for NQM5.CME to the file NQM5.CME.scid. Service: cme 2025-05-16 20:04:02.578 | HD Request # 1 | Download start date-time: 2025-05-16 20:03:36.000000. File last date-time: 2025-05-16 20:03:36.728001 2025-05-16 20:04:02.578 | HD Request # 1 | Using server: ds28.sierracharts.com port 10150 2025-05-16 20:04:02.584 | Socket (3) | Creating socket. 2025-05-16 20:04:02.584 | Socket (3) | New receive buffer size: 0 2025-05-16 20:04:02.584 | Socket (3) | Connecting to IP: 67.214.125.5. 2025-05-16 20:04:02.670 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-05-16 20:04:02.670 | HD Request # 1 | Sending historical data logon request message. 2025-05-16 20:04:02.766 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-05-16 20:03:36. Record interval: 0. Symbol: NQM25 2025-05-16 20:04:02.797 | HD Request # 1 | Decompressing data. 2025-05-16 20:04:02.829 | HD Request # 1 | Receiving Intraday data for NQM5.CME starting at 2025-05-16 20:03:36.728000 2025-05-16 20:04:02.829 | Socket (3) | CloseSocket call. 2025-05-16 20:04:02.829 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-05-16 20:04:02.830 | Historical data download thread signaled to stop. 2025-05-16 20:04:02.830 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-05-16 20:03:36.889000. 2025-05-16 20:04:02.831 | HD Request # 1 | Received 162 Intraday data records from 2025-05-16 20:03:36.728000 to 2025-05-16 20:03:58.615004 (21.9 seconds. Delay: 4.2 seconds) and wrote 160 records for NQM5.CME 2025-05-16 20:04:02.837 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-05-16 20:03:58.615004 2025-05-16 20:04:02.837 | Added 55 Time and Sales records to Intraday data file for NQM5.CME after download. 2025-05-16 20:04:02.837 | HD Request # 1 | Completion time: 0s. 2025-05-16 20:04:02.837 | HD Request # 1 | Intraday data download complete for NQM5.CME. Unique request ID: 1 2025-05-16 20:04:02.837 | Removing historical data download ID 1. 2025-05-16 20:04:02.837 | Real-time Intraday chart data file updates started for NQM5.CME 2025-05-16 20:04:02.837 | Intraday chart data file opened for NQM5.CME 2025-05-16 20:04:02.837 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-05-16 20:04:02.837 | 2025-05-16 20:04:02.837 | No download requests in the queue to start downloads for. 2025-05-16 20:04:02.869 | Socket (3) | Socket gracefully closed by remote side. 2025-05-16 20:04:02.869 | Socket (3) | Closed. 2025-05-16 20:04:03.464 | Opened cached Intraday file: C:\SierraChart\Data\NQM5.CME.scid. Thread ID: 1460 2025-05-16 20:04:13.049 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. 2025-05-16 20:04:13.049 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 0 2025-05-16 20:04:13.049 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 216.66.0.130. 2025-05-16 20:04:13.282 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81265 2025-05-16 20:04:13.283 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-05-16 20:04:13.528 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | CloseSocket call. 2025-05-16 20:04:13.528 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Shutdown started. Waiting for graceful close. 2025-05-16 20:04:13.561 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. 2025-05-16 20:04:13.562 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Closed. |