Support Board
Date/Time: Mon, 16 Jun 2025 09:11:25 +0000
Post From: Connection once a month for real data
| [2025-05-16 14:46:16] |
| John - SC Support - Posts: 40422 |
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User324251: Your issue is not with connecting to your live account to adjust your "Verified Until" date. Right now, that date is showing as "2025-06-15" (June 15, 2025). The issue is that you do not have any exchanges active. The exchange that you had active in April, 2025, did not automatically renew on May 1, 2025 due to insufficient funds in your account at the time of the renewal. You can activate that exchange, or select different options, at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges -- Also, for a question like this, please do not post in an older thread. Please start a new post instead. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-05-16 14:46:52
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