Login Page - Create Account

Support Board


Date/Time: Tue, 17 Jun 2025 05:20:14 +0000



Post From: can't get data for some symbols

[2025-05-13 09:24:18]
Sierra_Chart Engineering - Posts: 19938
Make sure you are using the correct symbols:
Data/Trading Service Connection and Symbol Issues: 1.3. Symbols

You do have the correct exchange group active already.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing