Support Board
Date/Time: Fri, 09 May 2025 23:11:56 +0000
Post From: Unable to load more intraday/historical data data
| [2025-05-08 20:02:33] |
| User631206 - Posts: 7 |
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As mentioned in the 1st post, I have actually tried that already. The only things I followed from that post thus far was the following (leaving all else unchanged) : You should make sure the Symbol Settings are up-to-date before re-downloading the data in the next step. This ensures the historical data request is routed to the correct source. Follow the instructions to Update the Symbol Settings. This step only needs to be performed once. If you are not sure whether you should perform this step, then perform this step.
Necessary Step: Go to the chart. Select Edit >> Delete All Data And Download on the menu. Press Yes to confirm. Sierra Chart will request historical Intraday data up to the number of days specified with the Maximum Historical Intraday Days to Download setting explained above.
The issue is I can get the data if and only if I do "Edit > Delete All Data and Download". That data is gone if I attempt to change the chart or "refresh" the chart (eg: I switch timeframes). Date Time Of Last Edit: 2025-05-08 20:05:52
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