Support Board
Date/Time: Wed, 27 Aug 2025 02:45:21 +0000
Post From: NTFY alerts are half an hour late, making them useless.
| [2025-05-08 15:47:12] |
| Sierra_Chart Engineering - Posts: 20740 |
|
The delay is not coming from the Sierra Chart side. This would be impossible because these alerts are sent instantly, through our own server. There simply is no possibility of a delay and certainly not 30 minutes. The delay, would be within the range of 1-2 seconds and this is all. Maximum. There is no other possibility. At the time you expect to get an alert, are you looking at the alert within the ntfy app itself? Or are you looking for the alert on the lock screen of the iPhone? If it is the lock screen, then that would be a notification which will be handled through the Google Firebase service but very doubtful there would be a 30 minute delay there. Run the ntfy app, and the time you expect an alert, look at the homepage of that application and see if it says "reconnecting". Let us know. So the problem would be that the ntfy app does not have an active connection to our server, or there is some delay related to the Google firebase service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |