Login Page - Create Account

Support Board


Date/Time: Mon, 16 Jun 2025 09:07:08 +0000



Post From: Cannot manually drag to modify orders

[2025-05-06 19:44:29]
Sierra_Chart Engineering - Posts: 19924
Therefore, the problem is that you are not moving the order sufficiently enough through your pointer/mouse. Sierra Chart is interpreting the movement, as no price change.:
2025-05-06 15:24:20.964 | Order Modification Error: ESM5.CME[M]/MESM5.CME[M] 1 Min #2 | User order modification ignored. New price is the same during a price modify. Internal Order ID: 56742. Service Order ID: 56742. Account: Sim1

We recommend decreasing the range of prices in the chart, so a 1 Tick movement covers a greater number of pixels:
Chart Scale and Scale Adjusting: Interactive Scale Range - Expand/Compress Scale
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing