Support Board
Date/Time: Tue, 13 May 2025 14:47:31 +0000
Post From: Delayed Data
| [2025-05-05 17:26:38] |
| John - SC Support - Posts: 39742 |
|
User214898: You have not done everything necessary to get the Non-Professional data for the CME Group. In particular, you have not filled out your exchange agreements properly, and you have not connected to your live, funded, futures trading account. Refer to the following to understand the requirement that you have a live, funded, futures trading account in order to get the data from the CME Group at the non-professional rates: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges To update you exchange agreements, you will need to redo them at the following link. When you fill them out, you need to enter the "Clearing Firm" and "Account Number" for your live trading account. https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements You need to then connect to your live trading account at least once a month. Refer to the following: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |