Support Board
Date/Time: Mon, 02 Jun 2025 14:42:43 +0000
Post From: GETTING 10 minute delayed quotes
| [2025-05-05 16:34:01] |
| John - SC Support - Posts: 40137 |
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User922418: We see that your account is tagged as "Non-Professional" and that you have activated exchanges in order to get the real-time data. So you should be good now in this respect. We do want to point out that you have multiple exchanges active that are not needed. For instance, you have the "Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts" active, but you also have the CME, CBOT, COMEX, and NYMEX Top-of-Book exchanges individually active, which is just a repeat. Make sure you deactivate any exchanges you do not need/want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges You will want to deactivate the exchanges as soon as possible so you do not forget to do so. Deactivating an exchange sets it to not renew for the next month. You will continue to get the data for the exchange through the end of the month. The exchange fees are not refundable, as these go to the exchanges themselves, and they do not give refunds. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |